Senior Software Engineer

We are looking for a Senior Engineer to join our growing Identity & Access Management team and to help scale our business solutions while providing an extra focus on security, enabling Okta to be the most efficient, scalable, and reliable company. In this role, you will be responsible for designing and developing customizations, extensions, configurations, and integrations required to meet the company’s strategic business objectives. Candidates will work collaboratively with business stakeholders, business analysts, and engineers on different infrastructure layers, from proposal development to deployment and support. Therefore, a commitment to collaborative problem-solving and delivering high-quality solutions is essential. In addition, your product owner will look to you to provide all technical services—design, configurations, software development, and testing. 

Qualifications:

• 5+ years of robust experience with hands-on development & design experience
• Minimum 2 years of ServiceNow development experience, designing and building new custom integrations and possess a strong understanding of the ServiceNow platform.
• Proven experience of delivering automated solutions in ServiceNow with a self-service approach
• ServiceNow qualification is a must, as well as a willingness to continue with pursuing further ServiceNow training and qualifications.
• Knowledge of ITIL and IT service management. ITIL certification is a plus.
• Knowledge and experience  of using RESTful APIs to integrate ServiceNow with other platforms.
• Provide leadership and have influence over the design, implementation and support of all the POCs built for the business
• Willingness to learn and master unfamiliar technologies and/or concepts 
• Excellent verbal and written technical documentation skills

Responsibilities: 

• Lead the design, development, configuration and customization of  ServiceNow forms and integrations.
• Collaborate with cross functional teams to analyze requirements and develop solutions within ServiceNow with an automation first approach that can integrate with other platforms.
• Proactively identify opportunities for integrations and automation with the ServiceNow platform and lead the development
• Collaborate with peers and leadership to develop dashboards, custom pages and reports as required
• Provide a detailed level of effort estimates for proposed solutions. Articulate the benefits and risks of a solution’s feasibility and functionality.
• Owning the deliverables from discovery to deployment with appropriate documentation.
• Provide support of ServiceNow instances.
• Create and execute unit, integration, and functional tests. Support user acceptance testing to ensure the solution is of the utmost quality and meets business requirements.
• Stay abreast of new and evolving technologies,ServiceNow enhancements, features and best practices.