Principal Software Engineer, Okta Workflows Operations

The Okta Workflows Services team’s mission is to help internal and external builders and developers integrate third party services with the Okta product suite. We do this by handling integration submissions from both internal and external developers – reviewing, testing, and publishing them. We also build and maintain best-in-class platform and tooling for internal developers to build, test, and deploy their Okta Integration Network (OIN) apps, workflow connectors, and action implementations.

The OIN allows Independent Software Vendors (ISVs), such as Google Workspace, Workday, Salesforce, Box, Slack, GitHub, and Atlassian, to integrate deeply with Okta that enterprises then use to give their workforce seamless access to the technology they need. 

Okta Workflows is a no-code platform for the automation of business processes, including user provisioning lifecycle management, using a library of integrated third-party applications and functions. By harnessing the power of the cloud, Okta allows people to quickly integrate different services, while still enforcing strong security policies. They integrate directly with an organization’s existing services such as directories and identity systems, as well as many other applications. 

Position Description:

We are looking for an experienced Principal Software Engineer to work on our Workflow Integration Services team. This role is responsible for technical leadership within the team and will build, design solutions, and maintain our platform for scale, security, performance and reliability. The ideal candidate is someone who has experience building software systems and tooling to manage and deploy reliable and performant infrastructure and product code at scale on a cloud infrastructure.

You will work closely with the team manager and product owner to construct the team’s roadmap; provide technical direction and solution design; and champion security, automation, performance, maintainability and quality throughout the development lifecycle.

This is a hybrid-work opportunity with the requirement of 3 days of in-person presence in the Bengaluru office.

Job Duties and Responsibilities:

• Lead technical design activities and contribute to roadmap planning
• Design & Implement features with functional and unit tests along with monitoring and alerts
• Maintain, support and evolve mission critical Workflows Connectors, Actions and OIN deployment tooling and pipelines through multi-stage environment rollouts
• Develop Post-Deployment Verifications automation, and roll-back tooling to revert bad deployments
• Implement continuous testing, PDVs, and synthetic tests to monitor mission critical 3rd party integrations, metrics, alerting, and logging.
• Partner with our Product Development, QA, and Site Reliability Engineering teams for scoping the development and deployment work
• Mentor team members on best practices and processes

Required Knowledge, Skills, And Abilities:

• The ideal candidate is someone who is an expert in building software systems to manage and deploy reliable and performant infrastructure and product code at scale on a cloud infrastructure
• Deep understanding of software engineering principles and design patterns (i.e. data structures, algorithms, and component design) and software development lifecycle
• 10+ years of Software Development (i.e. JavaScript, Python, Java, or C#)
• 7+ years of API integration experience (REST/SOAP/GraphQL)
• 5+ years of development experience building services, internal tools and frameworks and implementing deployment pipelines in cloud environments
• Excellent verbal and written communication skills
• Experience mentor junior engineers
• Excellent troubleshooting and problem-solving skills. Ability to look beyond the surface and be sensitive to underlying problems.
• Ability to work well in a team environment. Not afraid of reaching out for help as needed.
• Ability to work effectively with geographically distributed teams and people of various backgrounds
• Well-organized, methodical, and documentation & detail focused.
• Curiosity and enthusiasm for continuous learning.

Education:

• B.S. Computer Science or equivalent

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