Lab Infrastructure Specialist

The Presales Demo Engineering Team

The Presales Demo Engineering team is at the forefront of innovation, crafting the next-generation demo automation platform that will captivate our customers. By revolutionizing the way the Presales team presents solutions and addresses our customer’s technical challenges, this team is empowering our sales organization to deliver truly compelling and impactful demonstrations.

Overview

The Demo Engineering, Infrastructure Specialist will play a critical role in supporting our sales and presales teams by managing and maintaining secure, reliable, and scalable infrastructure environments for customer demonstrations. This individual will ensure that these environments accurately represent our products and services, enabling our teams to effectively showcase their capabilities to potential clients.

Responsibilities

• Build and Maintain Infrastructure: Design, develop, and manage scalable cloud infrastructure that ensures high uptime and availability for our demo environments.
• Collaborate with Product Teams: Stay ahead of the curve by working closely with Product Managers and Engineers to integrate upcoming features into our engaging demo narratives.
• Configure for Success: Craft solution-oriented product configurations that resonate with our target audience. Empower our Go-to-Market teams to effectively communicate the value of our products.
• Prioritize Security and Compliance: Adhere to Okta's Secure Identity Commitment by maintaining secure, compliant environments.
• Troubleshoot and Optimize: Proactively monitor and troubleshoot infrastructure issues, ensuring our presales teams have the support they need.
• Automate for Efficiency: Leverage automation tools to streamline routine tasks, improve efficiency, and reduce errors. Develop scripts and tools for environment provisioning and management.
• Collaborate Across Teams: Foster strong relationships with sales, presales, engineering, and IT teams to understand their needs and deliver exceptional infrastructure support.
• Think Innovatively: Explore creative ways to integrate Okta tenants at scale with SaaS solutions like Workday, Oracle, Salesforce, and other partners, enhancing the customer experience.

Qualifications

• Bachelor's degree in Computer Science, Engineering, or a related field.
• 5+ Yrs of experience
• Strong understanding of IT Networking, IT security, and IT domain problems
• Strong Identity Background (experience with Okta, Ping, or other related IAM Platforms)
• Strong understanding of infrastructure technologies (e.g., cloud platforms, virtualization, networking).
• Experience with cloud platforms (e.g., AWS, Azure, GCP).
• Proficiency in scripting languages (e.g., Python, Bash).
• Knowledge of automation tools (e.g., Ansible, Terraform).
• Strong problem-solving and troubleshooting skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.

Preferred Qualifications

• Experience with automation tools (e.g., Ansible, Terraform).
• Knowledge of containerization technologies (e.g., Docker, Kubernetes).
• Certification in relevant technologies (e.g., AWS, Azure, GCP).
• Certification in relevant industries (e.g. CISSP, CISM)

#Hybrid

#LI-SS5