QA & Usability Intern (Unpaid)

Location: Irvine, California, United States

Department: Strategy & Product, Product Management

Workplace: hybrid

Employment Type: other

Description

Company Overview

ODK Media, Inc. is a media company headquartered in Irvine, California. We provide premium international content through our owned-and-operated streaming platforms, including OnDemandKorea, OnDemandChina, OnDemandViet, and Amasian TV.

We also distribute content through global streaming services, cable operators, and movie theaters, serving as a leading Asian media hub for AAPI communities throughout the United States.

Position Overview

Learn how a streaming product is quality-tested end to end at ODK Media. Under close guidance from your mentors, you'll practice functional QA across a real device matrix, design QA against Figma specs, and usability testing with real users.

You'll have two dedicated mentors (a Product Manager and our Design/QA lead), weekly 1:1s, a structured 12-week learning curriculum, and hands-on exposure to AI-assisted QA tooling.

Location & Schedule

• Hybrid: at least 2 days per week on-site at our Irvine office; remaining days remote
• Office: 120 Progress, Suite 200, Irvine, CA 92618
• Duration: 12 weeks, starting [start date]
• Time commitment: [X] hours per week, flexible around class schedules

What You'll Learn & Do

• Learn and practice guided test passes on web, mobile, and TV platforms (Roku, Fire TV, Apple TV, Android TV, Samsung, LG, and Vizio smart TVs) alongside your mentors
• Learn to write bug reports in Jira to our standard: reproduction steps, expected vs. actual, severity per rubric, and screen recordings, clear enough that engineers (and AI agents) can act without follow-up questions
• Practice regression checklists and fix verification as part of the release process
• Learn design QA by comparing shipped screens against Figma specs and documenting discrepancies
• Explore subtitle/caption and accessibility testing across devices, including TV remote navigation
• Support usability sessions: task design, note-taking, and synthesizing findings into short reports
• Observe weekly triage to see how issues are prioritized in a real product team

Requirements

Requirements

• Currently enrolled student (junior/senior or graduate) in HCI, CS, Design, Communications, Media, or a related field; able to receive academic credit preferred
• Able to commute to our Irvine office at least 2 days per week
• Detail-oriented: you notice the misaligned button, the subtitle that flashes one frame late
• Clear written communication, since most of this work is writing things other people act on
• Comfortable learning Jira and Figma (we teach our workflow)

Nice to Have

• Korean/English bilingual (Vietnamese or Chinese also welcome); interest in streaming or K-content
• Beta-testing or bug-bounty experience, research-methods coursework, or familiarity with TV streaming devices

Benefits

Perks

• Catered lunch on in-office days, plus a kitchen stocked with drinks and snacks
• Corporate parties, team bonding events, and more

ODK Media, Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

The responsibilities and requirements above provide a general overview of the position and are not an exhaustive list. ODK Media, Inc. reserves the right to modify or reassign duties as business needs require.

Learn more about us at www.odkmedia.net.

Equal Employment Opportunity

ODK Media, Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive workplace for all employees.

To learn more about ODK Media, Inc., please visit .

The responsibilities and requirements described above are intended to provide a general overview of the position. They are not intended to represent a complete or exhaustive list of all duties, responsibilities, or qualifications. ODK Media, Inc. reserves the right to modify, assign, or reassign duties and responsibilities as business needs require.