Your Responsibilities
- Managing a portfolio of projects for our customers providing day-to-day leadership to analyze their requirements, developing designs, and implementing cloud-based data Security solutions for Salesforce customers
- Developing and maintaining long term, trusted relationships with our clients
- Encouraging and tracking ongoing and regular customer feedback, including coordination with our customer experience team initiatives
- Project Overseeing including but not limited to ensuring team utilization, billing, pre-emptive and reactive project related issue resolution
- Being the primary day-to-day escalation point of contact for the client and the operational aspects of the project
- Facilitating regular status meetings with project team, sponsors, and all stakeholders
- Achieving published company utilization targets
You will bring:
- 12+ years of relevant experience.
- Ability to monitor and manage the scope, schedule and budget of projects ranging in size ($25K to $1m) and duration (6 weeks to 1 year)
- Ability to multi-task, effectively prioritize, and practice excellent time management while managing 2 to 10 projects concurrently
- Experience/(familiarity with) in managing data security and data management/strategy projectsDrive implementations of high-quality cloud solutions
- Experience in professional services/consulting organization
- Experience in Agile approaches to project management
- Partner with Pre-Sales to help sell Expert Services
- Proven ability to manage project budgets, team utilization, and provide project oversight
- Experience with using Salesforce.com or involved as part of a project team
- PMI certified and/or Agile Scrum master certified
0 applies
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