Middleware Support Engineer (Technology Command Center), AVP

Location: OCBC Singapore

Remote Type: Onsite

Time Type: Full time

Job Description

WHO WE ARE:

As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.

 Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future.

 We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career.

Your Opportunity Starts Here.

Why Join
Imagine being part of a team that builds innovative digital solutions for one of Asia's leading banks. As a Software Engineer at OCBC, you'll have the opportunity to work on cutting-edge projects that transform the way we deliver financial services. You'll be part of a collaborative team that values creativity, innovation, and continuous learning.

How you succeed

The AVP, Middleware TCC Support role is part of the Technology Command Center (TCC) and is responsible for providing L1/L2 operational support for middleware platforms supporting SOA and microservices-based applications. The role focuses on proactive monitoring, incident management, service stability, and continuous improvement of middleware operations across enterprise systems.

The incumbent will take end-to-end ownership of middleware incidents, work collaboratively with internal teams, and ensure service availability through early detection, root cause analysis, and effective remediation.

What you do

• Proven experience in application support, incident handling, and user query resolution at L1/L2 levels; exposure to L3 development support is an advantage.

• Strong analytical skills with a solid understanding of IT fundamentals and enterprise technology ecosystems.

• Ability to work in shift-based, onsite support environments.

• Demonstrated ownership mindset with the ability to work independently under minimal supervision.

• Strong interpersonal and communication skills, with the ability to collaborate across technical and business teams.

• High learning agility with the capacity to rapidly absorb, assess, and act on large volumes of information.

• Positive attitude toward continuous learning and skill enhancement.

Who you are

• Bachelor's Degree in a relevant discipline.

• Certifications in SOA and other middleware products such as TIBCO will be added advantage.

• Strong hands-on experience with OpenShift and Kubernetes for container orchestration and platform operations.

• Proficiency in Apache Kafka for event streaming and messaging, as well as IBM MQ.

• 5–6 years of experience working with microservices architecture, Service-Oriented Architecture (SOA), Spring Cloud Gateway, and distributed systems.

• Experience with Conjur or similar secrets management tools.

• Familiarity with the TIBCO product suite (BW 5.x, BW plugins, API Exchange Gateway, Mashery, EMS, Administrator, Hawk) is an added advantage.

• Solid understanding of High Availability (HA) architectures, including clustering, load balancing, failover management, security, logging, auditing, and TCP/IP networking.

• Experience with CI/CD tools and DevOps practices.

• Strong written and verbal communication skills

• Frameworks & Languages: Spring Boot, Java, Microservices, JPA, Spring Cloud Gateway.

• Automation & DevOps Tools: Jenkins, Linux, Bitbucket.

• Knowledge of: AI essentials, Apache Kafka, Kubernetes, MQ.

• Additional Experience: Tibco BW, SOA, and RESTful APIs.

Who we are
As Singapore's longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.

Today, we're on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organization.
But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia's leading financial services partner for a sustainable future.

We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here.

What we offer:

Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.