AVP, Cash Product Management

Location: OCBC Hong Kong

Remote Type: Onsite

Time Type: Full time

Job Description

WHO WE ARE:

As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.

 Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future.

 We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career.

Your Opportunity Starts Here.

What you will be doing

• Develop and enhance the onboarding platform to provide optimal solutions for SME customers.

• Drive the end-to-end delivery and usage of cash products, ensuring alignment with customer needs.

• Conduct market research to understand customer requirements, competitor offerings, and industry trends, using insights to innovate and improve products and processes.

• Develop and manage the roadmap and implementation timelines for differentiated banking solutions.

• Strategize go-to-market plans to ensure successful product launches and monitor customer acceptance through tracking metrics.

• Monitor product performance through analytics and customer feedback, making data-driven decisions for continuous improvement.

• Foster a culture of innovation within the team, encouraging creative problem-solving and the exploration of new technologies and methodologies.

• Collaborate with internal stakeholders to ensure all products meet regulatory requirements and internal policies.

• Provide support to bank-wide development, including core banking revamp, banking website revamp, etc.

What are we looking for:

• Bachelor degree in Business Administration or other relevant disciplines.

• Minimum of 5 -10 years' working experience in banking, preferably in SME banking, product management and / or digital product management

• Experienced with senior stakeholder management, and for pushing through initiatives in a challenging environment

• Independent worker with an ability to multi-task under tight timelines

• Driven, willing to challenge the status-quo and be innovative in problem solving

• Strong understanding of banking products and balances between benefit to the bank and benefit to the customer

• Demonstrated ability to manage projects from concept to execution, with a focus on customer experience.

• Excellent analytical and problem-solving skills.

• Strong communication and collaboration skills to work effectively with cross-functional teams.

• Prior experience in product management – consumer or commercial products – and/or Cash or lending experience. i.e. SME Credit or Commercial Banking Relationship Manager with Trade knowledge will be a plus

#LI-SL1

What we offer:

Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.