Digital Designer

Midweight Digital Designer

Contract type: Permanent

Location: Hatfield (Hybrid working - 3 days in the office)

Working hours per week: 40 hours

Level: Mid

Application Closing Date: Friday 18th September 2026

About us

Our mission is to deliver joy in every shop, through unbeatable choice, unrivalled service, and reassuringly good value. We’re also on a mission to empower our business with smart technology; we've recently launched our AI Academy, providing a tailored AI learning journey for every colleague.

We’re Ocado Retail, a market-leading joint venture between Ocado Group and M&S, and the world’s largest dedicated online supermarket, ocado.com. Not only is Ocado the only place to shop a full range of M&S food online, it’s also the home to the widest online supermarket range in the UK and champion of small, independent brands. We’re also the brains behind Zoom by Ocado, our same-day grocery delivery service.

About the team and the role

Ocado Retail is looking for a Midweight Digital Designer to join our internal creative agency, EAT Creative. Following the recent launch of our refreshed brand identity, you will play a pivotal role in driving customer acquisition and engagement.

In this role, you will help conceptualise and execute the visual strategy for major digital campaigns, spanning seasonal promotions and product launches across E-com, CRM, and paid media channels. The ideal candidate is a clear communicator and a highly skilled designer with a robust understanding of the end-to-end digital design process.

What you’ll do

• Digital Campaign Design multi-channel: Designing multi-asset campaigns from initial phases, from design production across various channels, including paid, e-commerce, and CRM

• Every day production: Working on quick turnaround briefs for key content across all channels. This will be mainly banner design for on-site and CRM

• Design System Management: Maintaining and evolving design systems within Figma and Adobe.

• Collaboration and Support: Working across the studio and with team members on collaboration and day-to-day sign-off on briefs

• Day-to-day housekeeping: Working with the operations team on briefs, managing your workflow and filling

Who you are

You have strong design and digital art direction skills and are able to create high-quality designs for various digital channels, including onsite banners, CRM components, and paid ads.

• Software Proficiency: Expert in Figma, Figma Buzz, Adobe CC, Claude, plus other AI design software. Motion or print would be a bonus

• Production powerhouse: As well as being able to design digital content, you are also just as happy to work on full production executions, with ease, attention to detail and speed

• Portfolio: A strong portfolio showcasing your digital design and previous brands you have worked for

• Communication and Presentation Skills: Excellent presentation skills to effectively communicate design ideas and gain buy-in

• Brand Awareness: A strong understanding of brand guidelines and the ability to apply them consistently

• Agency/In-house Experience: Previous experience working in a busy agency or in-house studio environment

• Organisational Skills: Organised, resilient, self-motivated, and dependable

• Problem-Solving Skills: Advanced research and problem-solving abilities

• Teamplayer: Ability to work effectively within a team, solo and somewhere in between

What’s in it for you

By joining Ocado Retail, you’ll have the chance to experience life at the world’s largest online retailer, work with an amazing bunch of people who challenge what’s possible each day, and grow your skills and career in online retail. You'll also be part of our AI Academy, a dedicated learning journey designed to empower every colleague with the smart technology skills of the future.

If that’s not enough to tempt you, you’ll also get access to loads of great benefits to sweeten the deal. Here’s a taste of what we offer:

Health & Wellbeing: Private medical insurance with option to add your family, Digital GP appointments, market-leading family policies, mental health support, discounted gym memberships, dental insurance, and more.

Spend & Save: Annual bonus scheme split between personal and business objectives, recognition with reward platform, up to 7% matched pension contributions, 15% Ocado discount, 20% M&S discount, free breakfast every day in the office, electric vehicle leasing scheme, and free shuttle bus from Hatfield station to the office.

Never miss the moments that matter: Hybrid working, 26 days holiday plus 8 flexible bank holidays, options to buy extra holiday, 2 weeks work from anywhere, and lifestyle break opportunities.

Our Hiring Process

Lucky for us, we receive a high volume of applications and genuinely appreciate the time and effort invested by every candidate. To ensure a fair and thorough process, every application is reviewed by a member of our team. If your skills and experience are a strong match, a Talent Partner will contact you to discuss the role and guide you through the next steps of our hiring process.

Your Application and AI

In the spirit of innovation, we welcome you to use AI tools in your application, just as we use them in our own business at Ocado Retail. However, as you leverage this technology, please don't lose sight of the most important element: your unique self. Your experiences, passions, and personality are what truly set you apart. Ensure that your application still authentically conveys who you are and why you're a great fit for us.

Everyone’s welcome

We’re an equal opportunities employer, which means that we make sure all potential colleagues are treated fairly and equally. We want to ensure everyone has a fair chance to apply; if you need this job description in an alternative format (e.g., larger print, different document type, etc.), please reach out to us at careers@ocadoretail.com and we'll be happy to assist you, and if you require reasonable adjustments during the recruitment process, please let us know on the application form.