Senior Site Reliability Engineer - Infrastructure

Location: Taiwan, Taipei, Taiwan, Hsinchu

Time Type: Full time

Job Description

We are seeking a Senior Site Reliability Engineer – Infrastructure to help build, operate, and improve the reliability, performance, and scalability of infrastructure platforms supporting critical engineering environments across Taiwan and APAC. You will combine strong infrastructure expertise with automation and SRE practices to deploy, troubleshoot, and operate highly reliable infrastructure across compute, storage, virtualization, and container platforms.

What You Will Be Doing:

• Design, deploy, operate, and lifecycle-manage infrastructure across storage, compute, virtualization, bare metal, and container platforms, ensuring reliability, performance, and availability.
• Capture requirements from partner teams, develop infrastructure solutions, and drive implementation for new and existing environments.
• Provide hands-on support for enterprise storage, particularly NetApp/ONTAP, along with platforms such as VMware, OpenShift, Kubernetes, and KubeVirt.
• Develop and improve automation for provisioning, configuration, monitoring, troubleshooting, and lifecycle management of infrastructure.
• Participate in incident response, troubleshoot complex infrastructure issues, drive root cause analysis, and implement preventive actions.
• Apply SRE practices including observability, SLOs/SLIs, capacity planning, incident management, automation, and reduction of operational toil.
• Build and maintain runbooks, operational standards, and documentation to improve consistency and reliability.
• Collaborate closely with infrastructure, engineering, SRE, TPM, and business teams across geographies to understand requirements, resolve issues, and deliver reliable infrastructure solutions.
• Support infrastructure environments across Taiwan and APAC, including travel to labs and data centers as required.

What We Need to See:

• 8+ years of experience in Site Reliability, Infrastructure, Systems Engineering, or a related field.
• Strong hands-on experience operating Linux-based infrastructure and troubleshooting across multiple infrastructure layers.
• Strong experience in one or more infrastructure domains, with enterprise storage / NetApp-ONTAP experience highly desirable.
• Experience with VMware, OpenShift, Kubernetes, KubeVirt, and/or bare-metal environments.
• Solid understanding of SRE practices including reliability, observability, incident management, automation, and capacity management.
• Proficiency in scripting and automation using Python, Shell, Terraform, Ansible, or similar technologies.
• Strong troubleshooting, problem-solving, communication, and collaboration skills, with the ability to work effectively across distributed and cross-functional teams.
• Bachelor’s degree in Computer Science, Computer Engineering, or a related technical field (or equivalent practical experience).

Ways to Stand Out from the Crowd:

• Deep hands-on experience with NetApp/ONTAP or other enterprise storage platforms.
• Experience supporting multi-site labs, data centers, or geographically distributed infrastructure.
• Understanding of infrastructure dependencies such as networking, DNS, authentication, and databases.
• Proven ability to drive infrastructure automation, migrations, and reliability improvements. Strong troubleshooting skills with demonstrated ownership of complex infrastructure problems from identification through resolution.