Staff Product Designer

Department: Design

Location: Palo Alto, Virginia, Miami, Durham

Employment Type: FullTime

About Nu

Nu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services.

Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.

Nu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.

Visit our Institutional Page

About the role

As a team who drives product development from ideation to full rollout, the Design team ensures that our product experiences are valuable to our users. Designers at Nubank must deal with complex problems and transform them into intuitive, accessible and easy-to-use experiences for millions of people.
At each stage, a Designer must anticipate our customers and business needs, advocate for our users and ensure that the final design surprises and delights them. Achieving this goal requires collaboration with teams of Designers, Researchers, Business Analysts, Software Engineers, Product Managers and many other, working in projects that go from user interviews and prototypes to internal tools and brand assets.
Given this, designers must be flexible and eager to learn - it's unlikely that you'll arrive an expert in all tools and project phases, but you should be humble and have a strong desire and capacity to learn. It's critical that you are able to collaborate with people with varying backgrounds, give good feedback and apply critical feedback received. The combination of these skills along with your talent and technical competence as a designer can make you a great fit for the Nubank Design team.

Once here, you will:

• Be a technical reference for the team, seeking to adapt and replicate the best practices in the market, increasing the team’s bar;

• Build links with other business areas at all levels of the organization, influencing business decisions advocating for user-centered design;

• Inspire fellow product designers, by creating a high bar of quality design work;

• Establish and promote a healthy team culture that works hand in hand with cross-functional partners and design teams in other Nubank offices;

• Push the boundaries of your team’s UX/UI/visual execution and help Nubank challenge the status quo.

Requirements

• Solid expertise in Product Design (UI, UX, and Research);

• Experience in digital products;

• Ability to work well in a highly collaborative and cross-functional team;

• Ability to thrive in a fast-paced, dynamic startup environment;

• Ability to influence prioritization in an agile environment. Adapt to shifting priorities and evolving stakeholder’s needs with openness and agility.

Our benefits

• Top Tier Medical Insurance

• Top Tier Dental and Vision Insurance

• 20 days time off and 14 company holidays. 

• Life Insurance and AD&D

• Extended maternity and paternity leaves 

• Nucleo - Our learning platform of courses

• NuLanguage - Our language learning program

• NuCare - Our mental health and wellness assistance program

• Extended maternity and paternity leaves 

• 401K

• Saving Plans - Health Saving Account and Flexible Spending Account

Work Model for this Role

• Hybrid (3 days in-office per week): Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/ 

Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.