Key Responsibilities

Cloud Platform Administration

• Manage and support AWS cloud infrastructure and services including: EC2 EKS Application Load Balancer (ALB) VPC Auto Scaling Groups
• Perform cloud resource provisioning, configuration, and maintenance.
• Manage storage services, snapshots, backups, and recovery activities.
• Support cloud infrastructure optimization, scaling, and performance improvements.

Infrastructure as Code (IaC)

• Deploy, modify, and maintain AWS infrastructure using Terraform.
• Troubleshoot Terraform deployment and configuration issues.
• Manage infrastructure lifecycle through reusable Terraform modules and templates.
• Ensure infrastructure consistency and compliance through IaC best practices.

Cloud Operations & Monitoring

• Monitor AWS workloads using CloudWatch and other operational tools.
• Investigate and resolve production incidents and alerts.
• Analyze cloud and operating system logs to identify root causes.
• Troubleshoot performance issues involving: CPU Memory Storage Network connectivity
• Provide recommendations for resource optimization and cost efficiency.

Windows & Linux Administration

• Administer and support Windows Server and Linux environments.
• Perform server provisioning, patching, maintenance, and troubleshooting.
• Support application deployments and infrastructure changes.
• Conduct system performance tuning and health checks.

Security Operations

• Configure and manage: Security Groups Network ACLs IAM roles and permissions
• Monitor security findings and support remediation activities.
• Work with AWS security services such as: GuardDuty Security Hub Firewall and network security controls

Disaster Recovery & Deployment Support

• Support backup, restore, and disaster recovery processes.
• Participate in DR drills and failover validation exercises.
• Support production releases and deployment activities.
• Verify system and application stability post-deployment.

Required Skills & Experience

AWS Cloud Services

• Strong hands-on experience with: EC2 EKS VPC ALB CloudWatch Auto Scaling Storage and Snapshot Management

Terraform

• Proven experience deploying and managing AWS resources using Terraform.
• Strong understanding of Terraform modules, state management, and dependency management.
• Experience troubleshooting Infrastructure as Code deployments.

Operating Systems

• Strong administration skills in: Windows Server Linux (RHEL, CentOS, Ubuntu, Amazon Linux)
• Knowledge of system performance tuning, patching, and troubleshooting.

Monitoring & Troubleshooting

• CloudWatch monitoring and alert management.
• Log analysis and incident investigation.
• Performance troubleshooting and root cause analysis.
• Networking fundamentals including routing and connectivity troubleshooting.

Security

• Security Groups and Network ACLs.
• Basic IAM administration.
• AWS security services (GuardDuty, Security Hub).
• Operational security best practices.

Disaster Recovery

• Backup and restore processes.
• Failover validation and DR testing.
• Production deployment support.

Preferred Qualifications

• Bachelor Degree in Information Systems / Compute Science
• AWS Certified SysOps Administrator – Associate
• AWS Certified Solutions Architect – Associate
• AWS Certified Developer – Associate
• HashiCorp Terraform Associate Certification
• Experience supporting enterprise production environments.
• Experience working within Managed Services or IT Operations teams.
• ITIL Foundation certification is an advantage.