Programme Leadership & Delivery Ownership

• Lead end-to-end application packaging programmes for global enterprise clients — scoping, planning, tool selection, resourcing, delivery governance, and quality assurance.
• Own delivery accountability for India packaging team SLA performance, quality metrics, and client satisfaction across all managed packaging accounts.
• Define and govern the packaging factory operating model — intake SLAs, complexity tiering, quality gates, peer review process, and escalation paths.
• Lead packaging programme governance reviews — presenting delivery metrics, risk items, and improvement plans to client and NTT DATA delivery management.
• Manage packaging engagement expansions, SOW amendments, and effort reforecasting for evolving client requirements.

Packaging Platform Architecture

• Architect the enterprise packaging platform — toolchain selection, packaging environment design, repository strategy, and deployment pipeline integration.
• Define packaging standards library — MSI authoring templates, transform standards, MSIX profiles, Intune deployment templates, and PowerShell script frameworks.
• Lead large-scale application portfolio migration programmes — MSI-to-MSIX conversions, App-V-to-MSIX migrations, and legacy repackaging at scale.
• Design and implement packaging CI/CD pipelines using Azure DevOps — automated build, test, validate, and publish workflows for packaged applications.
• Evaluate and implement new packaging tools and technologies — staying current with Microsoft MSIX roadmap, Intune packaging enhancements, and ISV tooling.

Advanced Technical Authority

• Serve as L3/L4 technical escalation for the most complex packaging scenarios — kernel-mode drivers, enterprise licensing systems, complex COM servers, and legacy 16-bit application strategies.
• Review and approve packaging designs for high-complexity applications before production deployment.
• Define application compatibility assessment frameworks for large portfolio projects — automated assessment tooling, complexity scoring, and packaging strategy recommendation.
• Oversee PSF fixup development, App-V strategy, and virtualisation packaging decisions for the India team.
• Contribute to NTT DATA EPM practice IP — developing reusable packaging frameworks, accelerators, and tooling assets.

Team Leadership & Capability Building

• Lead, mentor, and develop the India application packaging team across Grade 6–9.
• Define packaging competency frameworks, career progression pathways, and technical assessment criteria.
• Drive certification and upskilling programmes — AdminStudio, MSIX, PowerShell, and Azure DevOps for packaging engineers.
• Conduct performance reviews, provide structured feedback, and support talent development plans for packaging engineers.
• Define onboarding programmes and packaging training curriculum for new team members.

Client Advisory & Practice Development

• Act as trusted packaging advisor to clients — recommending packaging strategies, MSIX adoption roadmaps, and portfolio rationalisation approaches.
• Contribute to NTT DATA EPM packaging service offerings — defining service descriptions, pricing models, and delivery frameworks.
• Support pre-sales and RFP responses for packaging engagements — effort estimation, solution design, and technical proposal development.
• Represent NTT DATA India packaging capabilities in client governance forums and delivery steering meetings.

• Enterprise application packaging — MSI, MSIX, App-V, .intunewin — lead-level expertise across all formats and scenarios
• Packaging platform architecture — toolchain design, CI/CD integration, repository management, quality gate governance
• AdminStudio / Flexera — expert-level including AAC, repackager, editor, tuner, and database modules
• WiX Toolset + MSIX/PSF — advanced authoring, PSF fixup framework design, large-scale migration leadership
• Intune + SCCM deployment engineering — advanced application models, Graph API automation, bulk deployment management
• PowerShell + Azure DevOps — packaging pipeline automation, CI/CD design, Graph API, SCCM SDK
• Application compatibility expertise — portfolio-level compatibility assessment, ACT, PSF, shim management
• Delivery governance — SLA management, packaging factory operations, client reporting, team performance management

• Microsoft Certified: Endpoint Administrator (MD-102) — required
• AdminStudio or Flexera certification
• Experience with Liquidware ProfileUnity, FSLogix, or UEM platforms in packaging programmes
• Prior India packaging lead experience managing 5+ packaging engineers for global enterprise accounts
• Exposure to software asset management (SAM) and licence optimisation as part of packaging programmes

• Bachelor's degree (B.E./B.Tech/BCA/B.Sc. IT/CS) or MCA from a recognised Indian university. Advanced certifications and equivalent enterprise delivery experience will be considered.