Central Office and Optical Network Engineer

Team: Network Operations

Location: Phoenix, AZ

Commitment: Full Time

Workplace Type: onsite

Network Installation and Maintenance:

• Install, configure, and maintain Nokia OLTs, routers, switches, and other optical network equipment in central office environments.
• Perform routine maintenance to ensure optimal functionality and network performance.

Central Office Operations:

• Oversee central office activities, including rack installations, power connections, and cable management.
• Ensure compliance with industry best practices and company standards for central office operations.

Troubleshooting and Issue Resolution:

• Diagnose and resolve hardware and connectivity issues for optical networks, escalating complex problems as necessary.
• Provide timely support during outages or degradation events to minimize downtime.

Documentation and Reporting:

• Maintain accurate and detailed records of work performed, including network configurations, changes, and maintenance logs.
• Prepare reports on network performance and service availability for internal and external stakeholders.

Collaboration and Communication:

• Work closely with network engineers, NOC personnel, field technicians, and other teams to ensure smooth network operations.
• Communicate effectively with customers and team members to coordinate installations and resolve issues.

Inventory and Equipment Management:

• Track inventory of network devices and ensure all necessary equipment is available for ongoing projects.
• Manage the decommissioning and replacement of outdated or faulty equipment.

Emergency Support:

• Participate in on-call rotations to provide emergency support and respond to critical network issues.

Qualifications:

• Technical Expertise:
• Strong knowledge of FTTH technology, optical networking, and central office operations.
• Hands-on experience with Nokia network equipment and technologies is required.


• Experience:
• Previous experience in a similar role, preferably within an ISP or telecommunications company.
• Familiarity with installation, configuration, and maintenance of OLTs, routers, and switches.


• Skills:
• Excellent troubleshooting and problem-solving abilities.
• Strong communication skills, both written and verbal.
• Ability to work independently and prioritize tasks in a dynamic environment.


• Certifications (Preferred but not required):
• Nokia certifications (e.g., Nokia Optical Network Certifications).
• Industry-standard networking certifications (e.g., CCNA, JNCIP).


• Additional Requirements:
• A valid driver’s license and reliable transportation for on-site visits.
• Willingness to work flexible hours and participate in on-call rotations.