echojobs.io
Login

Nova Credit

Sr. Deployment Lead (Sr. Engagement Manager)

Remote Toronto, Ontario
API
Search for More Jobs Talk to a recruiter now 💪
Description
At Nova Credit, our mission is to power a more fair and inclusive financial system for the world. We are on our way to accomplishing this mission by rewiring the financial industry with better credit infrastructure, analytics, and workflows, enabling more people to access credit opportunities. Our cross-border credit product, Credit Passport®, cash flow underwriting product, Cash Atlas™, and income verification product, Income Navigator, are trusted by over 4,000 companies, including leading organizations like American Express, Verizon, HSBC, SoFi, Scotiabank, and Yardi to help them reach valuable new applicants from traditionally credit excluded populations. With over $100 million raised from Kleiner Perkins, General Catalyst, Index Ventures, Canapi Ventures, YCombinator, and First Round Capital, Nova Credit is revolutionizing the way lending is done. We were recently named Forbes’ Best Startup Employers 2024 and Fast Company’s World’s Most Innovative Companies 2024.

This role is responsible for successfully deploying and implementing Nova Credit’s products with strategic accounts onboarding to our flagship Credit Passport® product, as well as our new Cash Atlas, and Income Navigator solutions respectively. You’ll contribute to growing our revenue globally, multiplying our impact to serve more global citizens, and fulfilling our mission “to power a fair and inclusive financial system for the world.” 

You will understand in detail both Nova Credit’s product technology and our largest clients’ needs to help deliver a solution that exceeds expectations, informed by lessons learned from our deployments with customers like Amex, Verizon, and HSBC. Externally, you’ll work with teams across our strategic accounts to successfully deploy our products into their systems. Beyond technology teams, this may also include marketing, credit risk policy, and other critical stakeholders. Internally, you’ll work across similar teams to help our clients implement scope as intended, on time, and with line of sight into immediate opportunities to grow recurring revenue. The ideal candidate is excited to work both independently and collaboratively in a fast paced, highly visible role.

This is a full-time position based in Toronto, Canada, and is reporting to the Manager of Deployment in North America.

WITHIN THE FIRST MONTH, YOU'LL:

  • Understand Nova Credit’s value, business model, and products
  • Partner with customer business teams to shape business objectives and integration requirements

WITHIN THE FIRST QUARTER, YOU'LL:

  • Master our product technology, including the basics of enabling technical integration, user experience, customer acquisition, and credit risk decisioning amongst large financial institutions 
  • Plan and execute customer implementations at Nova Credit’s strategic accounts
  • Measure & report on the ongoing effectiveness of respective customer launches
  • Facilitate key pre & post launch Steering Committee touchpoints with an Executive level stakeholder audience
  • Build strategic growth plans, that enable our leadership team to interact with key prospects and grow an account’s overall potential

WITHIN THE FIRST YEAR, YOU'LL:

  • Successfully implement multiple deployments 
  • Be directly responsible for driving significant revenue realization
  • Collaborate with Nova Credit’s Solution Architects, Product Managers, and Engineering teams - among others - to strategically influence product priorities, and further improve Nova Credit’s core product features

QUALIFICATIONS:

  • 5+ years experience as a Deployment Lead, Engagement Manager, Technical Project Manager, Management Consultant, Client Solutions or Professional Services Lead. Past experience working with clients in the financial services industry is a plus
  • High level of autonomy in delivering multi-stakeholder initiatives - Ability to take full ownership of your customer portfolio and make key decisions to deliver ambitious business outcomes. This includes: deciding when to include our executive team in customer escalations; defining de-escalation plans;  mobilizing cross-functional teams to solution customer requests; and executing a mix of high vs mid-touch engagement commensurate with the growth potential of your customers
  • Experience defining Customer Growth Plans - including the knowledge to define stakeholders, orchestrate relationships across multiple-levels of business, and ensure key touchpoints are coordinated to drive ongoing account success
  • Technical implementation experience - you can configure a customer environment, and explain technical concepts to business stakeholders (API, Webhook, etc). Additionally, we’ll teach you about Nova Credit’s products, but our customers and products are inherently technical and you should have the curiosity to learn and creatively problem solve  
  • Entrepreneurial mindset - Adaptable to hybrid work settings, and resourceful in a fast-paced, lean environment (wearing multiple hats)
Everyone is welcome at Nova Credit. We are an equal-opportunity employer where diversity and inclusion are central pillars of our company strategy. We seek applicants who understand, embrace, and thrive in a multicultural and globalized world. We do not discriminate on the basis of any protected class, including race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We do not consider criminal history until a conditional offer of employment has been made. We encourage all qualified candidates, including those with a criminal history, to apply.
Nova Credit
Nova Credit
Credit Credit Bureau Data Integration Financial Services FinTech

0 applies

13 views

Other Jobs from Nova Credit

Sr. Data Scientist

New York, NY Remote Hybrid

Similar Jobs

There are more than 50,000 engineering jobs:

Subscribe to membership and unlock all jobs

Engineering Jobs

60,000+ jobs from 4,500+ well-funded companies

Updated Daily

New jobs are added every day as companies post them

Refined Search

Use filters like skill, location, etc to narrow results

Become a member

🥳🥳🥳 389 happy customers and counting...

Overall, over 80% of customers chose to renew their subscriptions after the initial sign-up.

To try it out

For active job seekers

For those who are passive looking

Cancel anytime

Frequently Asked Questions

  • We prioritize job seekers as our customers, unlike bigger job sites, by charging a small fee to provide them with curated access to the best companies and up-to-date jobs. This focus allows us to deliver a more personalized and effective job search experience.
  • Salaries for the engineering jobs on our site range from $100K-$200K. On average, senior engineer positions on our EchoJobs are about $160K.
  • The EchoJobs positions have been sourced and vetted from the top companies to work for in the US as a software engineer, including LinkedIn and other reputable job sites. We also have syndicated jobs from companies that have just raised funding, as well as those that have great unique products and culture. From all of these sources, our founder, Morgan, has also resourced the company's authenticity in terms of their website, public appearance, and more.
  • Yes, our users asked us for just this, so now our search filters allow you to search for your top jobs via location, as well as by onsite, remote, or both. Approximately 30% of our jobs are remote, so you’ve got the best options for you!
  • We have not yet implemented this option, but are considering doing so in the future. For the moment, you would need to cancel your subscription, and resubscribe when you wanted to come back.
  • We add new jobs to EchoJobs every day! We scan our sources for the newest jobs, verify them, and post them to EchoJobs within minutes. We add about 2,000-3,000 new jobs for you each day!
  • From starting your job search to getting hired, the entire job search process can take us software engineers anywhere between 3-6 months. However, at EchoJobs, we’re striving to shorten this duration by finding the best, newest jobs for you, so you can do less job searching, and more applying.
  • We’d recommend checking EchoJobs daily, as we add new jobs to the site each day. Additionally, if you got a chance to read our previous email on “what makes EchoJobs different from any other job search tools,” we also recommended that you set a job alert based on your job filters, so if you get emails on those new jobs, you could be checking more than once per day.
  • If you decide to continue with us after the 1-month trial, we definitely recommend this, as we all know it usually takes 3-6 months to find a quality job as a software engineer these days. So to best support you, we just adjusted our membership options at EchoJobs to monthly, 3 months, or 12 months (this option is more for passive job seekers looking a little bit for the future if they want to come back to work or make a job switch potentially. This lets you see what’s out there in case an even better fit job becomes available.)
  • EchoJobs is truly the only job site of its kind. We want to be THE spot for you to find the best job for you, and haven’t encountered any other company doing this. Other job sites are in niches besides software engineering or focus on a small portion of engineering jobs (like a specific coding language). In the words of Morgan, our founder, “I think what makes EchoJobs different is the amount of jobs, frequency that we add new jobs (we add 2,000-3,000 new jobs daily!), and the powerful search engines to find exactly the job you want more easily and efficiently. We can provide you with the most jobs that are vetted by us, we’ll continually find more new jobs for you, and we make it easier for you to apply and get hired.

What Fellow Engineers Say