Site Reliability Engineer

About Northern Trust:

Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.

Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.

For more than a century, Northern Trust has worked hard building our legacy of outstanding service, expertise and integrity. From a Chicago-based bank founded in 1889, we now have more than 20 international locations and 18,500 employees globally. We serve the world’s most-sophisticated clients – from sovereign wealth funds and the wealthiest individuals and families, to the most-successful hedge funds and corporate brands.

We burnished our reputation as a global leader delivering innovative investment management, asset and fund administration, fiduciary and banking solutions enabled by sophisticated, leading technology. And through it all, we continually laid a solid, forward-looking foundation on which future generations can continue growing and achieving greater.

As of March 31, 2019, Northern Trust Corporation had:

• $10.9 trillion in assets under custody/administration
• $8.2 trillion in assets under custody
• $1.2 trillion in assets under management
• $122 billion in banking assets

Northern Trust is looking for Site Reliability Engineer to join its Technology Development Centre Chicago.

Job Description AND Principal Responsibilities

• The Site Reliability Engineer will be working on strategic cash program and will be responsible for delivering the user stories and for the L2 and L3 support of the Cash Systems .
• He Should be flexible for upskilling to new tech stack & should be ready to do hands on development  .
• Proactively identify continuous improvement opportunities such as reducing manual effort, automation of tasks/resolutions or decreasing production incidents
• Review and Maintain high standards of knowledge documentation in repository and updates into Service-Now tickets.
• Develop and maintain excellent relationships and communication with global stakeholders, self / other IT teams, and business areas.
• Ability to work with vendors and support staff on support tickets .
• Should have good business knowledge of the application & should be able assess & highlight the impact of the issue on any of the flows involved to appropriate stakeholders.
• Primary responsibility is to provide front line support to the business and other IT teams, to ensure continued availability, effectiveness and accuracy of production systems.
• Provide regular and high-quality updates to all the stakeholders on the progress of the incidents, including SLA risks/breaches.
• Handle major production incident calls, escalate impacts to dependent teams, involve needed teams in the call to fast-track the work around and get production back to BAU within SLA.
• Availability to provide Support Coverage during weekends in case of scheduled DR events, release validation efforts and in cases of major issues / failure reported.
• Should be able to do primary analysis of the issue if the issue occurs.
• Should be able to interpret the alerts like SiteScope, Dynatrace, checkpoint etc. & refer to it while doing the RCA of the issue.
• Should be able to do the release process smoothly on weekends & involve appropriate teams in case of any issue identified during release implementation.

Experience/ Skills

Experience

• Bachelor’s degree in computer science or equivalent
• 5+ years of experience in Java/J2EE technologies
• Good understanding about Spring Integration , Spring boot including JPA/ORM framework

Required Skills:

• Strong expertise in JAVA 8 , J2EE, RESTful interfaces , Spring Boot, Oracle PL/SQL, JMS ,
• Experience on Spring Integration , GIT, Maven, Gradle, XSLT, Xquery, Shell scripting
• Knowledge on REACT framework
• Experience with IBM MQ, Solace, Kafka
• Good working  knowledge on XML technologies
• Agile Methodology and Scrum process for software development
• Develop and test new features and components
• Write cost effective and fine tune Oracle PL/SQL queries
• Minimum of ITIL v3 certification
• Strong written/verbal communications skill-set
• Strong interpersonal and teamwork skills. 
• Analytical skills and a structured methodical approach towards statistics and trend analysis.

Preferred/ Recommended Skills:

• Understands cloud architectures and Pivotal Cloud Foundry
• Good to have - Batch Support experience using Control-M,Datastage
• Good to have - Experience with Service Now (IT Service Management tool)
• Familiarity with one or more of the below banking applications
  • Oracle FLEXCUBE v 12 or higher
  • SAP Fioneer Liquidity Management System
  • Intellect iGTB application suite

Working with Us:

As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.

Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.

We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater

Reasonable accommodation

Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com.

We hope you’re excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.

Apply today and talk to us about your flexible working requirements and together we can achieve greater.