Communications Manager, Chief Administrative Officer and Human Resources

About Northern Trust:

Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.

Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.

Role/ Department: Communications Manager, Chief Administrative Officer and Human Resources/Corporate Internal Communications
 
The Communications Manager, CAO and Human Resources is responsible for providing counsel, strategy, planning and overseeing the execution of strategic communications on behalf of the office of the Chief Administrative Officer to drive engagement and alignment with organizational goals. The Chief Administrative Officer currently oversees all activities related to Human Resources, Workplace Services and Security, as well as the governance and administrative routines for the C-suite and CEO. This role will work directly with the Chief Administrative Officer and counsel and plan for multi-channel campaigns related to executive visibility/thought leadership, company-wide initiatives and divisional priorities.

The ideal candidate is a strategic thinker and self-starter with exceptional writing and storytelling abilities. They must also have vast experience in advising C-level executives and senior leaders on communications strategies and possess strong interpersonal and collaboration skills. Content will focus on employee-related initiatives such as the employee experience, performance management, benefits, compensation and recognition programs, among others. Human resource communications experience is welcome, but not required. Must also be an effective manager, guiding a nimble team with myriad responsibilities.  

The key responsibilities of the role include:
•    Participates in the planning, development and coordination of internal communication programs for large scale divisional initiatives. 
•    Counsels executives and partners on communications strategies and programs to meet departmental and enterprise objectives. 
•    Develop thought leadership platforms through multi-channels on behalf of the divisional leaders.
•    Counsels and manages executive social media and digital presence.
•    Creates written and visual content to support objectives such as leadership memos, videos, infographics, digital newsletters, and internal articles.  
•    Ensures cascade of enterprise priorities and content within division. 
•    Ensures consistency of messages and brand through all communications globally. 
•    Coordinates and manages content for quarterly Town Halls.  
•    Interacts with all levels in the organization to produce desired materials. 
•    Tracks and reports quarterly metrics against annual goals and campaign objectives.   

Skills/ Qualifications:
•    Ten plus years of experience in corporate communications or journalism
•    Excellent storytelling, writing, editing, and verbal communication skills 
•    Ability to manage effective and nimble teams to accomplish objectives
•    Proficient in digital tools and possesses excellent skills with Microsoft tools such as PowerPoint and SharePoint.
•    Strategic thinking and ability to develop and execute comprehensive divisional or initiative based communication plans 
•    Ability to counsel executives and collaborate effectively with cross-functional teams 
•    Ability to work under pressure and handle sensitive situations effectively  

Working Model: Hybrid (#LI-Hybrid)
We have a balanced hybrid working model to ensure you get the flexibility you need, and the successful candidate will spend their time between working in the office and working from home.

Working with Us:

As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.

Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.

We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater

Reasonable accommodation

Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com.

We hope you’re excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.

Apply today and talk to us about your flexible working requirements and together we can achieve greater.