Business Analyst/Project Manager- Client Change

About Northern Trust:

Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.

Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.

The Business Analyst/Project Manager will work within the Global Client Change Enhanced Portfolio Services (EPS) unit.

This Global group works closely with Clients, the boarder Client Change team, Client Implementations, Worldwide Technology, Operations, Relationship Management and Product to deliver effective project portfolio management & change management from change initiation through to implementation and benefits realisation.  

The group is responsible for Programme Management, Project Management, business consultancy and business analysis, brought about by Clients’ strategic direction, clients’ requested changes, industry regulation and/or operational efficiency directives.

The key responsibilities of the role include:

• Responsible for managing and helping prioritise large-scale client change portfolios.
• Responsible for managing large scale client programmes with multiple projects and work streams.  Programmes involve delivery of critical client, operational or regulatory changes that impact multiple business units or disciplines.
• Provide enhanced Client interface, communication and change governance on change items managed.
• Demonstrate strong leadership and communicating effectively with different business units at all levels when managing initiatives.
• Responsible for aligning resources, overseeing agreed budgets, creating project plans and tracking key milestones/risks/dependencies.  This is the key coordinator to ensure the successful implementation of critical Client, Operational and Regulatory change.
• Ensure all project updates are routinely and effectively communicated to clients, business partners and vendors, demonstrating strong communication.
• Ensure all projects are delivered to quality targets, in a timely manner, within budget and the procedures generated are robust for operational partners and that the project has met its objectives.
• Maintain or enhance, as appropriate, a structured and focused mechanism for take on of new business and/or new products.
• Elicitation of clients’ business strategy & immediate business need through structured interviews and information gathering sessions.  Document clearly defined business strategy and validation with the client and business partners.
• Work with key NT stakeholder groups to manage resolution, escalations and presentation of issues for Clients.
• To build positive relationships and networks with key NT & client stakeholders.

The successful candidate will benefit from having: 

• A University degree and/or relevant proven work experience.
• Proven Business Analysis or Project Management experience.
• Specialised depth and/or breadth of expertise in projects.
• Leads others to solve complex problems.
• Communicates difficult concepts and negotiates with others to adopt a different point of view.
• Excellent communication skills; verbal, non-verbal and written.
• In-depth Functional / Industry Knowledge.
• Highly flexible and adaptable with strong organizational skills required to determine the Business Unit's goals, resources needed, and to assess and develop the skills of subordinate staff.
• Strong skills as core Microsoft based applications, including MS Power BI.
   

Working with Us:

As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.

Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.

We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater

Reasonable accommodation

Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com.

We hope you’re excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.

Apply today and talk to us about your flexible working requirements and together we can achieve greater.