Automation Developer
Location: Philippines
Time Type: Full time
Job Description
Make a difference. Be happy. Grow your career.
The Role
The UIPath automation developer supports design, build, testing and troubleshooting for intelligent process automations for Nordic Clients. This position works under the direction of senior automation and machine learning staff to address documented client needs while actively seeking opportunities to make the business processes more effective through process automations.
Key Responsibilities
The automation developer will have the following key responsibilities, which include but are not limited to:
- Managing assigned tasks related to design, build and testing of automations, maintaining a high standard of service for all customer requests.
- Fulfilling automation requests from clients by performing issue analysis within their applications and across other integrated applications and systems, translating needs into detailed requirement specifications, and performing automation build and testing and creating detailed product documentation
- Work with the teams to develop detailed requirement specifications including estimated work effort
- Providing updates to, and participates as needed in weekly status calls with customers, including updates on helpdesk ticketing system function, requests processed, and issues solved
- Document and communicate technical issues and translate technical issues into step by step resolutions for customer counterparts and internal Nordic team members
- Participating in platform upgrades and performing testing as needed
- Continuously improving process and internal support documents
- Participating in continuous learning opportunities to grow solution expertise
- Working on projects that may be assigned on an ad hoc basis and may assist other corporate initiatives as necessary, directed, assigned, or requested
Job Requirements
- Bachelor’s degree or equivalent experience, required
- 4+ years’ experience in building and deploying automations required
- Certification or experience with building automations on UIPath
- UIPath RPA associate or advanced RPA developer certification preferred
- Experience working in Healthcare provider eco-system preferred
- Demonstrated ability to seek out, analyze, and solve novel problems
- Excellent communication skills, written and verbal
- Strong customer service skills
- Proficient with Microsoft Office applications
- Strong attention to detail and ability to organize
- Ability to work independently and within a team environment
- Experience working in an Agile model
Notes:
- This role will be a night shift role from 8:00 PM to 5:00 AM local time.
- This role is a WFH set-up
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