NPO Engineer

Location: Uganda

The role entails NPO scope in multivendor – Network KPI optimization, DT and trace troubleshooting, cluster optimization, customer complaints handling, parameter and feature trial for user experience/KPI enhancement, proficiency on optimization tools, excel, python and coding added advantage.

 

As an NPO Engineer at Nokia, you will optimize multi-vendor Radio Networks, primarily focusing on 4G while extending expertise to 2G, 3G, and 5G systems for Huawei and Zte. You will analyze network performance, engage with customers to identify needs, and implement troubleshooting strategies to enhance coverage, quality, and user experience. Collaborating with a dedicated team, you will drive improvements to meet performance KPIs, generate comprehensive reports, and guide customers through activation plans. This role offers the opportunity to shape the future of telecommunications while developing your skills in a dynamic, team-oriented environment.