
Real job — pulled straight from Nokia’s careers page · Verified September 7, 2026 · No reposts.
Job description
Nokia is hiring a Customer Success Program Manager — a full-time, remote role. Apply directly on Nokia's careers page below.
Customer Success Program Manager
Location: United States; Hybrid
The Customer Success Program Manager is accountable for the end-to-end success of assigned customer programs, operational services, and support engagements across a defined product and service scope. The role leads cross-functional and geographically dispersed teams from initiation through completion; establishes program goals aligned with customer objectives and Nokia strategy; manages scope, cost, schedule, quality, risk, opportunities, and contractual commitments; and ensures exceptional customer satisfaction, financial performance, health and safety, and operational delivery. The successful candidate acts as the customer’s trusted advisor and coordinates R&D, Product Line Management, Technical Support, Quality, Supply Chain, Logistics, Professional Services, Sales, and Account Management to achieve rapid issue resolution, proactive risk mitigation, and continuous improvement.
About Us
Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile and transport networks, powered by the innovation of Nokia Bell Labs, we’re advancing connectivity to secure a brighter world.
Our recruitment process
We act inclusively and respect the uniqueness of people. Our employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect.
If you’re interested in this role but don’t meet every listed requirement, we still encourage you to apply. Unique backgrounds, perspectives, and experiences enrich our teams, and you may be just the right candidate for this or another opportunity.
The length of the recruitment process may vary depending on the specific role's requirements. We strive to ensure a smooth and inclusive experience for all candidates. Discover more about the recruitment process at Nokia.
About the Organization
- Corporate Retirement Savings Plan
- Health and dental benefits
- Short-term disability, and long-term disability
- Life insurance, and AD&D – Company paid 2x base pay
- Optional or Supplemental life and AD&D insurance (Employee/Spouse/Child)
- Paid time off for holidays and Vacation
- Employee Stock Purchase Plan
- Tuition Assistance Plan
- Adoption assistance
- Employee Assistance Program/Work Life Resource Program
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Frequently asked questions
Is Customer Success Program Manager at Nokia a remote job?
Yes, Customer Success Program Manager at Nokia is a remote position. This role is open to remote candidates.
What skills are required for Customer Success Program Manager at Nokia?
The required skills for Customer Success Program Manager at Nokia include: Project Management, Account Management, Technical Support, Supply Chain Management, Logistics.
What is the seniority level for Customer Success Program Manager at Nokia?
Customer Success Program Manager at Nokia is a Senior level position.
How do I apply for Customer Success Program Manager at Nokia?
You can view the full description and apply for Customer Success Program Manager at Nokia on EchoJobs: https://echojobs.io/job/nokia-customer-success-program-manager-k1e5c.