Senior Site Reliability Engineer

Location: LATAM

Department: Fourth: LATAM Team

We are looking for a Senior Site Reliability Engineer who is interested in an opportunity to work for an innovative hospitality company with cutting-edge technologies, with new development activities and challenges ahead. Our international team members share a common desire to develop brilliant products on reliable and resilient systems, along with their own skills. We run our services in Azure and traditional data centers. Take a chance to make a valuable contribution and enhance your professional skills.

About the job:

Site Reliability Engineering (SRE) combines software and systems engineering to build and run large-scale, massively distributed, fault-tolerant systems. SRE ensures that cloud services—both our internally critical and our externally-visible systems—have reliability, uptime appropriate to customer needs, and a fast rate of improvement. Additionally, SREs will keep an ever-watchful eye on our systems' capacity and performance.

On the SRE team, you’ll have the opportunity to manage the complex challenges of scale that are unique to the project while using your expertise in coding, algorithms, complexity analysis, and large-scale system design. You will provide scalable, reliable, durable, and secure services using a customer-first approach while innovating technically. You will understand our customer needs and how we can meet them.

Responsibilities:

• Develop and improve the whole lifecycle of services
• Establish and improve monitoring capabilities to reduce outage frequency and duration
• Create sustainable systems through automation and uplifts
• Develop and scale systems sustainably through mechanisms such as automation, and evolve systems by pushing for changes that improve reliability and velocity.
• Lead designs of major software components, systems, and features to improve the availability, scalability, latency, and efficiency of our services
• Analyze and support services before they go live via system design consulting, developing software platforms and frameworks, capacity planning
• Conduct post-incident analysis and reviews with an attitude of continuous improvement

Requirements:

• Ideally, strong experience in Azure Services and capabilities, but other cloud services (AWS, Google Cloud Platform etc.) will be considered
• Confidence and strong experience with KubernetesRecent and fluent Terraform and (Chef platform experience nice to have)
• Extensive expertise in software development/testing, development operations, and site reliability engineering
• Experience of Unix/Linux administration - an appreciation of systems internals (e.g., filesystems, system calls) is a bonus
• Experience with Continuous Integration and Deployment (CI/CD) and release orchestration and Configuration Management of VMs
• Cloud-agnostic approach, with flexibility to work across various cloud platforms
• Experience programming in one or more of the following languages: C#,, C++, Java, Python, JavaScript, Go, Perl, or Ruby

Nice to have:

• Bachelor's degree in Computer Science, similar technical field of study, or equivalent practical experience
• Experience in distributed systems, storage systems, or databases
• Experience designing, analyzing, and troubleshooting large-scale distributed systems
• Systematic problem-solving approach, combined with excellent communication skills and a sense of ownership and drive
• Experience in configuring application monitoring with Azure Monitor and Application Insight
• Experience with Service Mesh
• Previous experience as a DevOps engineer is preferred