Senior DevOps / Site Reliability Engineer

Location: Colombia

Department: TemperPack: DevOps Team

Our client is a leader in sustainable packaging solutions, leveraging cutting-edge cloud technologies to enhance production, operational excellence, and innovation. Join our team and contribute to eco-friendly advances with state-of-the-art technology and DevOps practices.

Responsibilities

• Cloud Infrastructure: Architect, implement, and manage Microsoft Azure resources including App Services, Virtual Machines, Container Instances, AKS, SQL Server/Instance, and Azure SQL.
• DevOps Automation: Design and maintain CI/CD workflows using Git, Github Actions, SonarQube Cloud, Terraform, and Docker.
• SRE Practices: Develop and monitor SLOs, SLIs, and golden signals; instrument applications and infrastructure; build Datadog dashboards for real-time business and incident reporting.
• Incident Management: Lead incident response, root cause analysis, and post-mortem documentation. Maintain high availability and rapid recovery for business-critical systems.
• Monitoring & Observability: Extensive use of Datadog for monitoring, logging, and performance analytics.
• Configuration Management: Work with Shell, YAML, JSON, and Python for scripting, automation, and configuration.
• System Administration: Administer Ubuntu, RHEL, CentOS, and (entry-level) Windows Server environments.
• Collaboration: Utilize Atlassian Suite (Jira, Confluence) for documentation, ticketing, and project tracking; contribute to ITSM/ITIL frameworks.
• AI & Productivity Tools: Integrate and leverage tools like Claude, Github CoPilot, and other AI productivity solutions.
• Reporting: Create dashboards and business reports to provide actionable insights and drive continuous improvement.

Must-Have Qualifications

• Technical Skills:
• Microsoft Azure (App Services, VM, Container Instances, AKS, SQL Server, Azure SQL).
• Git, Github, Github Actions.
• SonarQube Cloud, Terraform, Docker.
• Datadog (extensive), SRE concepts (SLOs, SLIs, golden signals, instrumentation).
• Incident management, dashboard development, business reporting.
• Shell scripting, YAML/JSON configs, Python.
• Ubuntu, RHEL, CentOS, Windows/Server (entry).
• Process & Frameworks:
• Atlassian Suite (Jira/Confluence).
• ITSM / ITIL familiarity.
• AI tools (Claude, Github CoPilot, etc.).

Nice-to-Have Qualifications

• Microsoft Azure: App Insights, IoT Hub, Azure DevOps, API Management.
• DevOps: Ansible, Argo CD, CodeRabbit, Artifactory.
• SRE Practices: Capacity planning, cost optimization.
• Programming Languages: JavaScript, PowerShell.
• Other Tools: Snowflake, PagerDuty, Salesforce MuleSoft Anypoint.

Education & Experience

• Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience).
• 5+ years demonstrated experience in DevOps, SRE, or cloud engineering roles.
• Analytical thinker, problem solver, and proactive communicator.
• Strong collaboration skills, especially across cross-functional and remote teams.
• Ability to thrive in a fast-paced, innovative business environment.