Senior DevOps Engineer (16:00 - 24:00 BG)

Location: Bulgaria

Department: DocuSign Team

N-iX is a global software development service company that helps businesses across the globe create next-generation software products. Founded in 2002, we unite 2,400+ tech-savvy professionals across 40+ countries, working on impactful projects for industry leaders and Fortune 500 companies. Our expertise spans cloud, data, AI/ML, embedded software, IoT, and more, driving digital transformation across finance, manufacturing, telecom, healthcare, and other industries. Join N-iX and become part of a team where your ideas make a real impact.

We are looking for a talented Senior DevOps Engineer to join our Cloud Product Operations team and lead the management of sandbox environments for our customers using our signature platform services. You will play a crucial role in designing, implementing, and maintaining scalable solutions for sandbox policy enforcement, automatic resource management, and subscription tiering.

Responsibilities:

• Design and implement automated policies to manage user access to sandbox environments (including timed evictions and automatic sandbox teardown) to optimize resource usage and ensure security/compliance.
• Architect and automate the creation, assignment, and destruction of sandbox environments, ensuring that customer usage aligns with organizational policies and licensing agreements.
• Develop a robust tagging strategy for sandboxes and related resources to facilitate tracking, billing, and auditing.
  Implement logic and tooling that enable dynamic tiering up and down of customer subscriptions, including feature access and sandbox size limitations.
• Develop dashboards and alerts to monitor sandbox usage, automate notifications for resource quota breaches, and provide customers/admins with usage insights.
• Work cross-functionally with product, support, and engineering teams to resolve issues, improve existing processes, and integrate new product features into the DevOps workflow.

Requirements:

• Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience)
• 4+ years of experience as a DevOps/Cloud Engineer or Product Operations in SaaS environments
• Experience managing sandboxes or ephemeral environments for external customers
• Strong knowledge of cloud platforms (one of: Azure, AWS, GCP)
• Proficient with infrastructure-as-code tools (e.g., Terraform, CloudFormation)
• Experience with automation/orchestration (e.g., Python, Bash, Ansible)
• Experience with resource tagging, IAM policy design, and user access automation
• Strong understanding of subscription/billing/tiering concepts in SaaS
• Excellent collaboration and communication skills in English

Nice to Have:

• Familiarity with cost optimization and environment security best practices
• Experience with CI/CD pipelines