Senior QA Automation Engineer

About Us: 

A global SaaS leader for seamless digital document workflows, Nitro offers a suite of solutions for PDF, eSigning, identity verification and analytics supported by a best-in-class customer success and change management team. With more than 3 million licensed users and 13,000+ business customers across 157 countries, we serve 67% of the Fortune 500.
 

How We Work: 

We aim to create an environment where talented individuals are empowered to excel. How we collaborate, innovate, and engage with one another is important to us. Our work is driven by 5 key principles:

• One team, One mission
  Our collective dedication to Nitro's mission defines us. Together, we are building an environment where everyone feels like a valued part of something bigger than themselves.
• Own it
  We take full ownership of our actions and decisions. We empower one another to lead with confidence, creativity, and a solutions-focused mindset.
• Accountable to our customers
  We are dedicated to our customers and take our commitments seriously. We do what we say we are going to do.
• Excellence in execution
  Driven by passion and precision, ​we exemplify excellence in our delivery with innovative, top-quality results.
• Be bold, fail fast, learn faster
  We learn as we grow, dare to try, ​and bravely question. We are not chasing perfection but forever iterating towards it.

These guiding values shape our approach to work, fostering a culture where everyone is inspired to contribute their best.

The Role:

Nitro is seeking a Senior QA Engineer to join our Product & Engineering team as we continue to evolve in the Quality Assurance side of our cloud products. This role will be instrumental in enhancing and evolving our processes, efficiency and overall quality of the Nitro Sign product, as well as our way of working. 

You will work closely with other QA engineers, and with our agile, cross-functional development team to confirm a good understanding of the product requirements, to ensure quality is at the highest standards and to develop a detailed test automation suite, by collaborating with software engineers, product management, UX engineers and other team members on defining and evolving the QA strategy for our product and the software components implementing it. 

What you’ll be doing:

• Translate business requirements into comprehensive test cases, defining the scope for the different layers of the stack in collaboration with product management and engineering. 

• Consolidate and evolve the QA practices in the team, having ability to lead and coach engineering teams on the adoption and evolution of these practices. 

• Design and maintain automated product, end-to-end, API, contract and other high-level test suites. 

• Set up and manage, in partnership with the product engineering and infrastructure engineering groups, automated test infrastructure that is reproducible and immutable and makes efficient use of resources 

• Help define the CI/CD direction and strategy and continuously improve those processes and systems, ensuring that build and deployment is considered as much part of quality as testing and coding 

• Work closely with Front End and Back End (BE) engineers to ensure testing is a natural, smooth flow, negotiating scope for the different layers of the stack, and assuring each feature delivered meets acceptance criteria and is ready to be deployed to the production environment as soon as possible. 

• Liaise with Product Management and others to ensure testing is considered in every feature and non-functional requirement 

• Detect, document, and record defects sourced from various testing environments, ensuring that these are effectively communicated to the development team 

What we’re looking for:

• 5+ years experience as a QA engineer, having at least 2 in a Senior position. 

• Experience with Agile practices: user stories, acceptance criteria, BDD frameworks, test doubles (mocks, stubs...), continuous delivery, feature flagging, sprint planning... 

• A focus on delivering incremental value as little and often as possible 

• Autonomy and ability to drive QA initiatives within and across teams 

• Previous experience in API testing. Experience with performance testing, and previous exposure to penetration tests are valuable. 

• Experience with one or more of the common test automation tools (Cypress, Cucumber, Selenium, Puppeteer, Saucelabs) 

• Experience with UI technologies (Javascript, html, css), and scripting tools (Groovy, PowerShell, SQL, Java or similar) 

• Familiarity with software project management tools: JIRA, Trello, Confluence, Kanban boards. 

• Comfortable with Git and GitHub  

• Good communication skills and a positive mindset with an interest in learning more 

• Fluent in English  

Why Nitro?   
Along with our regular benefits and programs (including health, dental, vision, and retirement as standard), we are also very proud to offer a few additional initiatives to future Nitronauts: 
 
 
Hybrid Work  
Our team embraces the hybrid work model, appreciating its blend of flexibility and structure. We combine three days of in-person collaboration at our global offices in Toronto, Dublin, Antwerp, Porto, and Melbourne with the convenience of two days of remote work each week.
   
Benefits:
Nitro provides all employees with a comprehensive benefits package that includes health insurance, dental and vision coverage, and wellness perks. We also offer pension/401k matching, along with many other country-specific benefits.

Nitro strongly encourages applications from everyone regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status. We provide an accessible candidate experience and invite you to request any accommodations or adjustments throughout the interview process and beyond.

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