Site Reliability Engineer

Company Description

NielsenIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population. 

Job Description

You are a DevOps Engineer, Site Reliability Engineer, or Infrastructure Engineer with a passion for on-premise and cloud infrastructure, as well as automation. As a self-starter, you stay abreast of the latest developments in cloud technologies, configuration management, and containerization. You appreciate the advantages of immutable infrastructure and thrive on enabling self-service deployments through continuous delivery pipelines.

Your operational mindset ensures that security, backups, scalability, and resilience are always top priorities. You have a keen interest in security and continuously seek ways to leverage infrastructure-as-code to achieve security and compliance at scale. Cost efficiency is also a key concern for you, and you are always looking for opportunities to reduce expenses.

With a strong customer orientation, you uphold the highest quality standards when handling support requests and resolving issues as part of 3rd level support.

You excel in a cross-functional agile product delivery team, collaborating seamlessly with developers, data scientists, product owners, and technical architects. Working with the global Enterprise IT organization is second nature to you.

Responsibilities

Working in partnership with our software engineering teams, Site Reliability Engineering teams, and Global Enterprise IT, the Platform Services team is responsible for maintaining and operating the legacy infrastructure and applications that support the GfK product portfolio. Additionally, the team plays a crucial role in supporting next-generation infrastructure.

Operating extensively within our hybrid environment, both on-premise and cloud (GCP, Azure, private VMware- and OLVM-based cloud), you will be embedded between the product development and SRE organizations. Your role will be to support software deployment while ensuring the highest standards of infrastructure availability and security.

You will also work closely with the Global Enterprise IT organization to support and adhere to the latest technology strategies.

You will meticulously plan and align infrastructure and software changes, implementing them in accordance with our established change management procedures.

Your contributions will include making architectural decisions with a focus on security, scalability, cost-efficiency, and high performance.

Part of your role will involve setting up and maintaining monitoring, metrics, and reporting systems for fine-grained observability and actionable alerting. You will also provide 24/7 on-call services for business-critical systems, applications, and services.

Qualifications

Skills

• Windows and Linux administration skills and a deep understanding of networking and TCP/IP.
• Experience with the major cloud providers and Terraform.
• Knowledge of technical architecture and modern-day design patterns, including micro-services, serverless functions, NoSQL, RESTful APIs, etc.
• Demonstrable skills in a Configuration Management tool like Ansible.
• Experience in operating and supporting CI/CD pipelines and tooling such as GitHub or Gitlab CI
• Proficiency in a script programming language such as PowerShell
• Proficiency in a high-level programming language such as Python or Go is deemed a plus.
• Experience with monitoring, log aggregation, and alerting tooling (ELK, Prometheus, Grafana etc).
• Experience with Docker and Kubernetes
• Experience with secret management tools like Hashicorp Vault is deemed a plus
• Proficient in reliability modeling for optimizing system performance and resilience.
• Experience with big data technologies such as NoSQL/RDBMS(PostgreSQL, Oracle, MongoDB)
• Experience in troubleshooting and monitoring large-scale distributed systems
• Experience with agile methodologies is deemed a plus

Additional Information

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion