Program Manager - Scrum Master

Company Description

Job Description

Program Manager, Scrum Master - Chennai/Pune

R24_0013873|IN

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. 

For over 89 years, we have earned the trust of our clients around the world by solving critical questions in their decision-making process. We fuel their growth by providing a complete understanding of their consumers’ buying behavior, and the dynamics impacting their markets, brands and media trends. In 2023, GfK combined with NIQ, bringing together two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights - delivered with advanced analytics through state-of-the-art platforms - GfK drives “Growth from Knowledge”.

Responsibilities

As an Agile Coach / Scrum Master with a strong background in technology and agile methodologies, you will take full ownership of the development of project management processes and practices. You will interact with key Product Owners, Engineering, QA, and Data Science team members to deliver projects and initiatives in support of business objectives.

You will support 1-2 agile teams through the various agile ceremonies whilst providing status reports reflecting current project activities, dependencies, and impediments. You will work through blockers to keep the teams moving forward and support projects with geographically distributed teams, including third-party vendors.

As an Agile Coach / Scrum Master, you will have the following key accountabilities:

• Guiding the teams on how to use Agile/Scrum practices and values to delight customers
• Guiding the team in self-organizing to fill in the intentional gaps left in the Agile/Scrum frameworks
• Assessing the Scrum Maturity of the teams and coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team
• Facilitating getting the work done without coercion, assigning, or dictating the work
• Facilitating discussion, decision-making, and conflict resolution
• Assisting with internal and external communication, improving transparency, and radiating information
• Supporting and working closely with the Product Owner, especially when it comes to grooming and maintaining the product backlog

Qualifications

• 5 years of related experience and at least 2 years experience working as a Scrum Master on IT projects
• Experiences with agile transformations in larger enterprises and legacy systems
• Certified Scrum Master (CSM) or equivalent experience
• Advanced working experience in using JIRA / Confluence
• Strong MS Word and MS Excel experience
• Solid reporting skills and analytical skills
• Knowledge of SAFe setup is a plus
• On top, your English communication skills are great, you are a team player and tech-obsessed, always on the hunt for the latest and hottest shots

Additional Information

• Enjoy a flexible and rewarding work environment with peer-to-peer recognition platforms. 
• Recharge and revitalize with help of wellness plans made for you and your family. 
• Plan your future with financial wellness tools. 
• Stay relevant and upskill yourself with career development opportunities

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion