Manager - Project Management (English and Vietnamese)

Company Description

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™.

Job Description

This role requires smooth execution Management and complete control over tasks as per SOPs & SLAs related to projects, performance KPIs, queries specific to DA backoffice in coordination with local level HUB resources / local Delivery resources for all countries under Malaysia HUB

Familiarise with all collection services, KPIs, different forms of queries  inorder to execute, manage and control them effectively post Go-Live of HUB

Familiarise with different stakeholders while working & supporting on projects, KPIs, and queries inorder to meet them as per aligned timelines & SLAs

Understand country level exceptioins, timelines, requirements etc in detail together with local HUB resources for future Standardization & Automation  

Qualifications

• College degree preferred (Operations Management background)
• 8  years of working experience (preferably market research)   with Min 5 years working as people Manager
• Proficiency in Business English and Multi country language proficiency is required
• Highly effective communication skills matched with good presentation and influencing skills
• Appropriately models and reflects the Nielsen values and leadership profile
• Ability to operate effectively with high energy and flexibility in a fast-paced, constantly  evolving team environment
• Result oriented with aptitude for continuous process improvements
• Knowledge of Field Audit Methodology, CDAR tools and processes (preferred if its an internal hire)
• Comfortable working with data and numbers as well as collecting and reporting information
• Professional maturity in relation to others and to work, which enable effectiveness while dealing with pressures and difficulties of a dynamic work environment
• Product knowledge (preferred)
• Business acumen with strong organisation skills
• Strong Integrity Record
• Multi country market knowledge (preferred)
• Ability to engage, develop and grow talent
• Good understanding of operational metrics
• Technically savvy to work on analytical tools

Proficient in Microsoft Office Suite

Additional Information

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion