Business Intelligence Associate

Location: KL Eco City, 14, my

Company Description

GfK – an NIQ Company is a global leader in consumer and market intelligence, providing worldclass insights that help brands and retailers make smarter, faster decisions. Founded in 1923 and headquartered in Nuremberg, Germany, GfK joined forces with NIQ in 2023, forming the world’s leading consumer intelligence powerhouse. 

Together, we deliver The Full View™ -- the industry’s most complete understanding of consumer buying behaviour -- supported by advanced analytics, stateoftheart data platforms, and coverage spanning 90+ countries and over 85% of the world’s population.  

Our combined expertise empowers clients worldwide to uncover growth opportunities and navigate changing consumer landscapes with confidence. 

Join us and be part of an organization shaping the future of global consumer intelligence

Job Description

As a Business Intelligence Associate, you will support the delivery of highquality reporting solutions, ensure accurate and timely data operations, and collaborate across local, regional, and global teams. Your work will directly contribute to enabling datadriven decisions for top global brands. 

Key responsibilities 

• Develop and maintain reporting templates within internal systems based on commercial team requirements. 
• Diagnose and resolve issues across data sources, reporting platforms, and delivery systems. 
• Ensure timely, accurate, and highquality report delivery; monitor generation processes and fix issues proactively. 
• Communicate effectively with local and regional commercial stakeholders on reporting and delivery matters. 
• Collaborate with international teams to resolve systemrelated reporting issues. 
• Manage MSD tickets within SLA, ensuring prompt, highquality responses to stakeholders. 
• Participate actively in ad hoc projects to support business improvements. 
• Configure, update, and troubleshoot GfK’s complex online reporting tools. 
• Run postprocessing tasks using automation tools to enhance efficiency. 
• Draft structured memos for external clients on delivery issues or data changes. 
• Coordinate with GSC, regional, and global teams to resolve data quality and delivery issues. 
• Support commercial teams with client presentations by preparing data, updating charts, and providing insights. 
• Perform any additional tasks assigned by your immediate superior.

Qualifications

• Diploma or Degree in IT, Computer Science, Mathematics, Statistics, or related fields. 
• Strong proficiency in Microsoft Excel, Word, and PowerPoint. 
• Excellent command of English (written and spoken); additional languages are a plus. 
• Basic understanding of database concepts. 
• Strong analytical skills with the ability to interpret and validate data accurately. 
• Ability to work under tight deadlines; willing to go the extra mile to meet client needs. 
• Exceptional attention to detail and accuracy in handling large datasets. 
• Strong communication skills and ability to build relationships across teams and cultures. 
• Good time management; able to work independently with minimal supervision. 
• Ability to prioritize, multitask, and stay composed under pressure. 
• Businessoriented mindset with a commitment to quality, detail, and team collaboration. 

Additional Information

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://www.nielseniq.com/global/en/ai-safety-policies.

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence.  All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion