Associate Director, Retail Analytics

Location: Toronto, ON, ca

Company Description

Pay Range - $98K - 115K CAD

This posting is for a current vacancy

Job Description

At NIQ, we deliver the most complete and clear understanding of consumer buying behavior that reveals new pathways to growth. Our Retail Analytics team partners with leading retailers to provide data-driven insights, analytical solutions, and strategic recommendations that drive measurable business outcomes. 

As a trusted partner to our clients, we help solve critical business challenges across pricing, promotion, assortment, merchandising, and customer growth. Our teams combine advanced analytics, industry expertise, and consultative problem-solving to create value for clients and unlock growth opportunities. 

Job Description 

Candidates must be based in the Greater Toronto or Montreal area, with the ability to attend local in-person client meetings and travel within Canada as required. 

As an Associate Director, Retail Analytics, you will lead strategic client engagements across a portfolio of retail accounts while helping to develop a team of client-facing associates. You will serve as a trusted advisor to senior client stakeholders, translating complex business challenges into actionable analytic solutions. 

This role is responsible for delivering exceptional client outcomes, fostering long-term client relationships, driving revenue growth through renewals and expansion opportunities, and ensuring the successful delivery of Retail Analytics solutions. You will partner closely with Sales, Operations, Product, Data Science, and Customer Success teams to maximize client value and strengthen NIQ's position as a strategic partner.

Responsibilities 

• Develop and maintain strong relationships with senior client stakeholders and become a trusted advisor on strategic business initiatives. 

• Lead client engagements focused on retail performance challenges such as merchandising, pricing, promotion, and assortment. 

• Present insights, recommendations, and business cases to senior client audiences, translating complex analytics into actionable business outcomes. 

• Collaborate on the design, execution, and delivery of advanced analytical studies and strategic consulting engagements. 

• Guide teams in developing integrated analyses, insights, and storytelling that support client business objectives. 

• Provide subject matter expertise across merchandising analytics domains including pricing, promotion, assortment, and category management. 

• Collaborate with Sales, Product, Operations, Implementation, and Data Science teams to deliver seamless client experiences. 

• Provide client feedback and market insights to support solution enhancements and product innovation. 

• Contribute to thought leadership initiatives and best-practice development across the Retail Analytics organization. 

Qualifications 

• Bachelor's degree in Business, Marketing, Economics, Statistics, Mathematics, Finance, Data Analytics, or a related field. 

• 5-10 years of experience within Retail, Consumer Packaged Goods (CPG), Retail Analytics, Market Research, or a related industry. 

• Excellent bilingual written and verbal communication skills, with the ability to communicate effectively in French within Québec and in English with internal team members and external clients outside Québec 

• Strong analytical aptitude with the ability to translate data into business recommendations and client outcomes. 

• Demonstrated experience managing complex client relationships and influencing senior stakeholders. 

• Proven ability to manage multiple projects and competing priorities in a fast-paced environment. 

• Exceptional written, verbal, and presentation communication skills. 

• Strong commercial acumen, including experience driving client retention and business growth. 

• Advanced proficiency in Excel, PowerPoint, and business intelligence tools. 

• Ability to work effectively with cross-functional teams and senior leadership.

• Experience with NielsenIQ solutions and retail measurement data. 

• Knowledge of pricing, promotion, assortment, category management, and merchandising analytics. 

• Experience with SQL, Databricks, Python, or other analytical programming tools. 

About You 

You are naturally curious, strategic, and client-focused. You enjoy solving complex business problems, developing talent, and building trusted partnerships. You thrive in fast-paced environments, are energized by change, and can confidently translate data into compelling stories that drive action. You balance analytical rigor with commercial thinking and consistently deliver outcomes that create value for clients and NIQ. 

Additional Information

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://nielseniq.com/global/en/info/niqs-ai-safety-policies/

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion