Responsibilities:
- Identifying common issues and working toward long term solutions
- Excellent problem solving/analytical skills
- Maintaining & monitoring production applications and systems.
- Internal documentation
- Working closely with management, DevOps, and Engineering teams to execute ontasks.
- Work on defined SLA’s to make sure that our client receives the best of the services
- Identifying opportunities for process improvement.
- Must be able to manage and prioritize multiple work requirements
- Ability to work independently
Role Requirements / Desired Skills :
- Bachelor’s degree in Computer Science, Information Technology or related field
- 1 - 4 experience working in role of Support Engineer / Product Support Engineer /Application Support Engineer
- Ability to read and write various programming languages such as Java, .Net, SQL.
- Experience with and knowledge of, both Relational and Non Relational Database and Data Stores. (MSSQL, MongoDB, Kafka, etc.)
- Experience with AWS or other cloud platforms
- A proficiency in Networking in both Physical and Cloud Environments.
- Superior written and oral communication
- Ability to work independently and as part of a team
- Problem solving skills necessary
- Excellent time management skills
- Passion for data, attention to detail, intellectual curiosity, and a love of problem-solving
Additional skill set (Good to have):
- Knowledge of GIT, Jenkins, and other Continuous Integration services
- Experience with knowledge base creation and Technical documentation skills would be considered an asset
- Have an affinity with Video, Music & Sports domain
- Like to understand and brainstorm about architecture
- Have knowledge of other technologies like orchestration tools, database optimisation, server/application optimisation
- Experience with DevOps practises and software
- A passion for exploring / understanding new programming languages
0 applies
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