Project Delivery Lead (Atlassian Tool)

Resposibilities

• Tools Team Roadmap and Project Delivery:
• Lead and manage projects related to workplace technology tools, including tool evaluations, implementations, and upgrades
• Research and evaluate new workplace technology tools and make recommendations to management
• Create and maintain the team roadmap based on various categories such as stakeholder needs, tool evaluations, tech health, process improvements, automations, etc.
• Track progress of projects and provide status updates to management
• Lead program team meetings addressing day-to-day project work and/or stakeholder related items


Communication:
• Written and verbal communication with team and stakeholders
• Collaborate with cross-functional teams to integrate tools into existing workflows and processes.
• Create, maintain and review documentation for tools site, configurations, processes, and best practices
• Develop and deliver training materials for stakeholders and end users


Tools Administration:
• Provide and ensure timely technical support to users, troubleshoot and resolve issues
• Propose and implement improvements to enhance the functionality and efficiency of the tools
• Ensure data integrity, security, and compliance within the tools
• Stay up-to-date on the latest trends in workplace technology tools
• Implement and enforce security measures within ADLM tools
• Ensure license compliance

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Experience leading and managing projects (certification preferred)
• Experience in workplace technology tools
• Experience with scripting/programming languages - Java, Groovy, Javascript
• Excellent written and verbal communication skills
• Ability to work collaboratively in a team environment.
• Problem-solving mindset with attention to detail
• Experience with spreadsheets and data analysis, producing reports
• Experience in administering Atlassian Tools such as Jira, Confluence, Jira Service Management, OpsGenie as well as Artifactory, SMartsheet, Miro and other workplace enterprise tools (preferred)
• Ability to work independently and as part of a team
• Ability to meet deadlines and work under pressure