Specialist Software Engineer (Contact Center domain)

So, what’s the role all about?

A .NET Developer is a software engineer who specializes in developing applications using Microsoft's .NET framework, including technologies like C#, and .NET Core. They build web, desktop, cloud, and mobile applications for various industries.

How will you make an impact? 

Application Development:

• Develop, test, and maintain applications using C#,and .NET
• Build web applications using MVC, Web API, and Blazor.

Database Management:

• Work with SQL Server, MySQL, or PostgreSQL for data storage and management.
• Use Entity Framework (EF) Core for Object-Relational Mapping (ORM).

Cloud & DevOps Integration:

• Deploy applications on AWS
• Implement CI/CD pipelines

API & Microservices Development:

• Design and develop RESTful APIs and gRPC services.
• Work with Microservices architecture using Docker and Kubernetes.

Security & Performance Optimization:

• Implement OAuth, JWT, and Identity Server for authentication and authorization.
• Optimize application performance through caching, logging, and debugging tools.

Requirements for role:

• At least 8 years of software development experience, with significant part spent in developing and deploying applications on Cloud using .Net or GoLang.
• Design, implement, and maintain microservices architecture on AWS, ensuring high availability, scalability, and security.
• Self-driven individual requiring little to no oversight.
• Experience with micro services/SOA/REST and API gateways commensurate to your experience level.
• Must have knowledge automating integration tests.
• Working Knowledge relevant Design patterns and SOLID Principles
• Experience with real time event delivery system using web sockets, kafka or any other streaming mechanism.
• Experience designing and developing multi-tenant solutions will be needed.
• Experience with Docker/Kubernetes is a must.
• Experience with CI/CD platforms like Jenkins/ArgoCD is a must
• Experience with cloud service provider like Amazon Web Services (AWS), Google Cloud Engine, Azure or equivalent Cloud provider is a must
• Hand on expertise in C# .Net, Web API, parallel programing, and asynchronous programming

Have you got what it takes?

• 8+ years of experience in Software Engineering.
• Proven track record of managing the development of enterprise-grade software products that can perform, scale, and integrate into a broad enterprise ecosystem.
• Experience developing and supporting multi-tenant cloud-native software delivered as-a-Service (SaaS).
• Good exposure to Service Oriented Architecture and associated design patterns for development, deployment, and maintenance.
• Familiar with DevOps processes and tools employed in SaaS architectures to support CI/CD and monitoring.
• Familiar with Quality targets and SLAs for SaaS applications.
• Experience of product development using Dot net technologies and web technologies.
• Good to have experience in JavaScript and angular.
• Familiarity and/or experience with public cloud infrastructures and technologies such as Amazon Web Services (AWS).
• Experience working in a global product software company for enterprise customers (Fortune 100 companies).
• Experience working abroad or with global teams is preferred.
• Demonstrated ability to deftly influence others, especially in sensitive or complex situations.
• Deep experience with agile software development techniques and pitfalls.
• Excellent communication skills, problem-solving and decision-making skills.
• Experience with Contact Center as a Service or Platform as a Service type of products.

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

Enjoy NICE-FLEX!

At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 6221
Reporting into: Tech Manager
Role Type: Individual Contributor