Software Engineer, Advanced Services

Location: USA - Sandy, UT

Department: GCO - Customer Success & Services

So, what’s the role all about?

Advanced Services is a multi-skilled global team responsible for value added services and product customization. Advanced Services works on customized solutions on NICE products for global customers. You are joining as a core member of the Advanced Services development team. If you are passionate about great software development and care about the quality of your work, you should join our team!

How will you make an impact?

• Design and develop quality, proficient and enterprise grade technical solutions that satisfy business requirements
• Work as part of the development team towards the application in an aggressive deadline
• Develop solid unit and integration tests according to organizational standards
• Contribute to and drive technological and architectural decisions
• Participate in reviewing design and code for other team members
• Fix bugs and care about enterprise grade quality
• Function as a subject matter expert in multiple product components
• Pro-actively contribute to process improvement activities
• Assist peer organizations with activities such as performance, scalability and reliability testing

Have you got what it takes?

• 2-4 years of experience as software engineer
• Strong experience of development on Windows ecosystem, use of Visual Studio, C#, ASP .NET Language, MVC, WebAPI.
• Knowledge of implementing service to service communication using WCF, Sockets, use of networking protocols
• Knowledge on MVC, AngularJS, JavaScript, Jquery, AJAX
• Experienced with developing highly scalable, multi-user, multi-threaded, secured Enterprise grade applications
• Good communication skills, both written and spoken, very good English
• Hands on development required
• Telephony Experience

Preferred Qualifications

• Experience working on AWS/ Cloud Computing / Azure development and integration
• Familiarity with Virtualization technology, VMWare, etc.
• Experience with protocol analysis and Wireshark tracing
• Experience with VoIP, digital audio / RSTP, video transcoding
• Ccaas & Telecom Knowledge

 

This job description is not intended to be all-inclusive, and employees will also perform other reasonable related business duties as assigned by immediate supervisor and other management as required.

This organization reserves the right to revise or change job duties as the need arises. This job description does not constitute a written or implied contract of employment.​

Requisition ID: 
Reporting into: Manager, Professional Services, Advanced Services 
Role Type: Individual Contributor

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Enjoy NiCE-FLEX!

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.