At NICE, we don’t limit our challenges. We challenge our limits. Constantly. We’re relentless. We’re ambitious. And we make an impact. Our NICErs bring their A game and spend each day turning it into an A+. And if you’re like us, we can offer you the kind of challenge that will light a fire within you.
Location: Cochabamba, Bolivia.
Job Type: Full Time – Hybrid (2 days Onsite – 3 days WFH)
The Software Engineer designs, develops, tests and maintains the NICE inContact software platform. Key responsibilities include all tiers of the NICE inContact technology, including (but not limited to)
design and development of NICE inContact products and features, unit testing, code reviews, resolving defects encountered during the QA cycle, supporting the production environment, and assisting other
developers in a team environment utilizing agile development processes.
As a Software Engineer a typical day might include the following:
- Work as a member of an agile team to enhance and improve software written in one or more of the following languages: C#, ASP.NET
- Design and present projects to improve current process and overall platform.
- Code and test projects.
- Manage time effectively working on one or more concurrent projects.
- Deliver high-quality software on time.
- Attend meetings and training as required.
- Works with system analysis and product management for the successful completion of a project
To land this gig you'll need:
- Bachelor’s degree in Computer Science, Business Information Systems or related field or equivalent work experience is required.
- 5+ years experience in software development
- Well established technical problem-solving skills.
- Experience in the following software languages: C#, ASP.NET, Javascript, Angular
- Experience with the Microsoft Suite (.NET Framework, Visual Studio)
- Experience with developing window services, window clients and multi-threaded software.
- Experience with TCP/IP socket communication
- Excellent communication skills
- Excellent problem-solving skills
- Excellent decision-making skills
- Working knowledge of unit testing
- Working knowledge of user stories or use cases
- Working knowledge of design patterns or equivalent experience.
- Working knowledge of object oriented software design.
- Team Player
- Desire to work in a fast-paced environment
Bonus experience:
- Experience with .net
- Experience with microservices
- Experience with grafana
- Experience developing with SQL Server or equivalent
- Experience with TFS
- Experience with automation/testing tools
- Experience with/knowledge of agile development process
- Experience(s) as a technical or team lead or equivalent experience
- Experience with telecommunications/telephony
- Experience with call centers
#LI-Hybrid
About NICE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
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