Professional Services Engineer, Actimize(PL/SQL)
Location: India - Pune
Department: Actimize - Services - International
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
So, what’s the role all about?
We are looking for talented and motivated professionals to join the NICE Actimize Professional Services team in Pune. This role is focused on implementing, customizing, supporting, and deploying cloud‑based NICE Actimize solutions for global financial services customers.
You are someone who enjoys hands‑on technical work, learning enterprise platforms, solving complex problems, and working closely with architects, senior engineers, and customer stakeholders. You are curious, proactive, and excited to build real‑world solutions in the financial crime and compliance space. If you love digging into systems, understanding how things work end‑to‑end, and delivering high‑quality customer implementations – this role is for you.
How will you make an impact?
You will be part of a global Professional Services organization delivering mission‑critical solutions to leading financial institutions. Working in a fast‑paced, customer‑focused environment, you will help configure, customize, test, and deploy Actimize solutions that protect billions of dollars and millions of customers worldwide.
As part of this team, you will:
- Analyze customer requirements and assist in assessing technical feasibility
- Configure and customize NICE Actimize solutions to meet client‑specific needs
- Develop and enhance solution components using SQL, Java, and Actimize development tools
- Assist in integrating Actimize solutions with customer ecosystems and downstream systems
- Execute functional and technical testing of configurations and customizations
- Support deployments across development, test, and production environments
- Perform root cause analysis and help resolve implementation and production issues
- Ensure delivery quality, stability, performance, and adherence to best practices
- Collaborate closely with architects, SMEs, and senior engineers on complex implementations
- Participate in peer code reviews, design discussions, and solution walkthroughs
- Contribute to documentation such as design notes, SOPs, configuration guides, and deployment runbooks
- Continuously learn Actimize products, financial crime domains, and cloud technologies
Have you got what it takes?
Required Skills & Experience
- 2–4 years of experience in SDLC, implementation, technical services, or application support roles
- Strong working knowledge of SQL and relational databases (MS SQL, PostgreSQL, Oracle)
- Experience working on Windows and/or Linux environments
- Good analytical, troubleshooting, and problem‑solving skills
- Ability to communicate effectively in spoken and written English
- Willingness to learn new platforms, tools, and business domains
- Team‑oriented mindset with a proactive and accountable approach
Preferred / Nice to Have
- Exposure to NICE Actimize solutions or similar enterprise platforms
- Basic Java programming knowledge
- Experience in banking, financial services, or financial crime domains
- Familiarity with AWS and/or Azure cloud environments
- Basic understanding of containers (Docker, Kubernetes)
- Scripting knowledge (Python, Shell, PowerShell)
What makes this role unique?
- Hands‑on exposure to real customer implementations early in your career
- Opportunity to work with global teams and enterprise financial institutions
- Strong learning curve across cloud, data, compliance, and financial crime technology
- Ability to grow into specialized technical or domain‑focused career paths within NICE Actimize
What’s in it for you?
Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!
Enjoy NiCE-FLEX!
At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.
Requisition ID: 10903
Reporting into: Group Manager
Role Type: Individual Contributor
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
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