Associate/Sr. Associate Network and Security Engineer

Department: Customer Delivery and Operations

Location: Pune HQ

Employment Type: FullTime

About Nexus

At Nexus, we help organizations turn complex data into clear, actionable insight — so the hard work behind artificial intelligence, analytics, and cloud infrastructure doesn’t slow innovation down… it accelerates it.

We’re a team of builders, problem-solvers, and collaborators who believe in moving fast, learning continuously, and doing great work together. Our role is to handle the heavy lifting of modern data platforms, governance, and cloud transformation so our clients can focus on making confident, strategic decisions that move their businesses forward.

We’re proud of the culture we’re building across the U.S. and India — one rooted in curiosity, ownership, collaboration, and care — and we’re excited to keep growing with people who want to do meaningful work alongside genuinely great teammates.

We are building a team of sharp, intelligent innovators who can move fast with great agility and passion. We are currently searching for a Hands-on Associate/Senior Associate Lead Network and Security Engineer to join our high-performing product and fulfillment center of excellence in Pune,India. As a Lead Network and Security Engineer, you will play a crucial role in providing technical support, resolving complex issues, and maintaining the stability and security of our customers' environments. If you are passionate about AWS/Azure networking, Palo Alto firewall/router technologies, and thrive in a fast-paced environment, this opportunity is for you. The ideal candidate will be a proactive problem solver with strong technical skills and meticulous attention to detail. This person will be intellectually curious with a relentless desire to learn the latest modern data architecture platforms and patterns.

WHAT YOU’LL DO:

• Possess expertise in AWS/Azure networking, including VPC, subnets, VPN, static and BGP routing, and administer firewalls and routers effectively.

• Provide Level 2/3 technical support and break/fix resolution for customer environments.

• Collaborate with a team to maintain AWS environments, CDP Public Cloud applications, and other applications, ensuring smooth operations and resolving complex issues.

• Demonstrate a basic understanding of virtual machines, disks, Linux maintenance, security architecture, Kerberos, and authentication issues, as well as cloud products and environments.

• Utilize scripting skills, such as bash, python, terraform, AWS CloudFormation, and API/REST scripting, to automate tasks (a plus).

• Work on escalations from the Level 1 support team (CDP, Linux, AWS).

• Participate in L1 NOC coverage during India business day on rotation, which includes afternoon and evening hours overlapping with the USA business day.

• Provide support coverage during India business day on rotation, primarily handling escalations from the L1 India NOC team.

• Work with Platform Engineering application team to design, enhance, and build solutions dealing with open-source data products in a fast-paced environment

• Configure Datadog and develop integrations to monitor and alert operations team.

• Maintain, patch, and upgrade existing Data products, ensuring minimal downtime and adherence to Nexus Cyber Security best practices.

• Develop and maintain technical documentation, including administration runbooks and knowledge base articles, to support operational excellence and knowledge sharing.

• Lead/Mentor less experiences members of platform engineering and support teams

• Work in an agile team and participate in an on-call rotation, providing expert-level support and troubleshooting for critical issues.

• Lead and mentor junior team members, fostering a culture of continuous learning and improvement.

• Stay current with emerging technologies and industry trends, applying this knowledge to improve the data platform and drive innovation.

WHO YOU ARE:

• Minimum of 5 years of relevant experience in network and cloud engineering.

• Proficiency in AWS/Azure networking and network/ firewall/router technologies (Palo Alto experience is a plus).

• Familiarity with virtualization technologies, Linux maintenance, security architecture, and cloud environments.

• Scripting skills in bash, python, terraform, AWS CloudFormation, and API/REST scripting are a plus.

• Proven ability to build and support solutions across major cloud platforms (AWS, Azure, GCP), leveraging cloud-native tools and open source for optimal performance.

• Experience integrating Azure Active Directory with FreeIPA and other directory services such as LDAP, enhancing security and user management.

• Strong analytical and problem-solving abilities, capable of diagnosing and resolving complex technical issues efficiently.

• Ability to mentor and develop junior engineers.

• Experience with support ticket systems and adherence to SLAs.

• Willingness to work in a fast-paced, dynamic environment and on-call rotations.

Why You’ll Love Working at Nexus

At Nexus, we value people who want to grow — and support each other while doing so.

You can expect:

• A collaborative team culture built on curiosity and respect

• Challenging work where your contributions clearly matter

• A leadership team that invests in learning and development

• The opportunity to work at the intersection of cloud, data, and AI innovation

Ready to Apply?

If this role sounds like a great fit — or even close to one — we’d love to hear from you. We know that no candidate checks every single box, and we’re excited to meet people who bring curiosity, talent, and a desire to build meaningful work together.