Senior Product Specialist

Location: Hong Kong

Time Type: Full time

Job Description

As our Senior Product Specialist, you will be the bridge between our cutting-edge die bonding technology and the customers who rely on it. You’ll translate complex technical capabilities into real-world solutions, ensuring our machines deliver maximum value across diverse manufacturing environments.

Your expertise will directly influence product adoption, customer satisfaction, and the evolution of our next-generation systems. This is a hands-on role that combines technical expertise, customer engagement, application support, and product development.
 

What You’ll Do

• Serve as the go-to technical expert for our die bonding machine portfolio, supporting both pre-sales and post-sales activities.

• Conduct in-depth product demonstrations, application trials, and process optimization sessions for customers.

• Collaborate with R&D to provide market-driven feedback on product features, performance, and usability.

• Develop and deliver technical training for customers, distributors, and internal teams.

• Troubleshoot and resolve complex application issues, both remotely and on-site.

• Prepare detailed technical documentation, application notes, and competitive analysis reports.

• Participate in industry exhibitions, technical seminars, and customer visits to showcase our solutions.

• Work closely with sales, engineering, and service teams to identify customer needs and develop effective technical solutions.
   

What You’ll Need

• A degree in Mechanical Engineering, Electrical Engineering, Mechatronics, or a related field.

• 3+ years of experience in semiconductor equipment, precision automation, or related manufacturing technology.

• Strong understanding of die bonding processes, materials, and equipment operation.

• Hands-on experience with motion control systems, vision alignment, and process optimization.

• Excellent communication skills, with the ability to explain complex technical concepts to both technical and non-technical audiences.

• Strong problem-solving skills and the ability to work independently as well as collaboratively.

• Willingness to travel domestically and internationally for customer support, training, and technical activities.

• Ability to effectively liaise with business clients in Hong Kong and China; proficiency in Mandarin and/or Cantonese is an added advantage.

Talent acquisition based on Nexperia vacancies is not appreciated. Nexperia job adverts are Nexperia copyright © material and the word Nexperia® is a registered trademark.

D&I Statement

As an equal-opportunity employer, Nexperia values diversity not just because it is the right thing to do but because diverse teams perform better. We are dedicated to being inclusive, and a proof point of this dedication is that we were the main partner of the very first Dutch Paralympic Team NL House during the Paris 2024 Paralympic Games. Our recruitment process is inclusive and accessible to all, and we consider all applicants fairly, as well as providing a safe work environment and reasonable adjustments where requested.

In addition, we offer our colleagues the possibility to join employee resource groups such as the Pride Network Group or global and local Women's groups. Nexperia is committed to increasing women in management positions to 30% by 2030.