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Solution Architect Customer Success

New Fire Global

Hybrid
Part-time
Senior
Salary not listedPosted 2w ago

Real job — pulled straight from New Fire Global’s careers page · Verified July 30, 2026 · No reposts.

Job description

New Fire Global is hiring a Solution Architect Customer Success — a part-time, remote role. Apply directly on New Fire Global's careers page below.

Solution Architect

Department: Customer Success

Employment Type: Part Time

Location: Zagreb, Croatia, Croatia, Remote

Newfire Global Partners is a leading technology firm that specializes in building transformative software solutions for some of the world’s most innovative companies. With a presence across four continents, Newfire Global brings deep expertise in digital healthcare, AI-driven analytics, and enterprise technology. The firm’s track record of delivering scalable, high-impact solutions has made it a trusted partner for organizations seeking to drive meaningful change through technology.

We are passionate about the purpose-driven mission to help improve the quality of care for patients and are building a collaborative, innovative, and inclusive culture. We are a fully funded company founded by serial entrepreneurs with a stable client base.

Opportunity for impact

Newfire Global Partners, a leader in developing disruptive healthcare technology, collaborates with Fortune 500 companies and start-ups to drive transformation. 

Newfire is seeking a  Solution Architect
 

What's the Project?

We are looking for a Solution Architect to own the technical architecture of a clinical surgical-video platform we're modernizing for a healthcare technology client. You'll stabilize a legacy on-premise system, design its migration to a modern AWS (EKS/S3) foundation and lead the execution to enable SaaS offering.

This is a hands-on-the-architecture, client-facing role for someone comfortable setting direction, writing the design docs a team builds against, and defending those decisions in front of a customer CTO

Your day-to-day activities:

  • Own the end-to-end technical architecture for the platform as we stabilize it and move it to the cloud.
  • Harden the existing on-premise deployment – improve fault detection and observability for video-capture hardware and streaming (RTSP) feeds, feeding an OpenTelemetry-based observability stack (SigNoz).
  • Design and lead the migration from on-premise NFS storage to a hosted AWS environment (EKS/S3), preserving the existing video processing and anonymization pipeline and defining a clean on-prem/cloud boundary.
  • Produce the cloud architecture design and data-migration plan, and the infrastructure-as-code foundation (Terraform, Kubernetes) behind it.
  • Set architectural direction the delivery team executes against, and document decisions well enough that they don't need you in every one.
  • Work directly with the client's engineering leadership as the technical point of authority; surface risk and technical debt early and reshape the plan collaboratively when needed.

You’re a perfect match if you have:

  • Proven AWS solution architecture: EKS, S3, VPC, IAM, networking.
  • Hands-on experience migrating production on-premise workloads to the cloud.
  • Infrastructure as Code with Terraform, and production Kubernetes / container orchestration, Ansible, Swarm.
  • Observability architecture: OpenTelemetry pipelines and metrics/traces/logs design (SigNoz, or equivalent such as Grafana/Prometheus/Tempo).
  • Architectural fluency across a Django / React / Go stack.
  • Strong design-documentation discipline; your deliverables set the direction a team builds on.
  • Client-facing presence. You will hold technical direction with a customer CTO and their engineers.
  • As a Senior team member, you will be expected to actively participate in our hiring processes by serving on interview panels for future roles across the company
Please note that employment will be contingent upon providing documentation verifying your legal work authorization in the country of residence, in accordance with applicable law.

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Frequently asked questions

Is Solution Architect Customer Success at New Fire Global a remote job?

Yes, Solution Architect Customer Success at New Fire Global is a remote position. Candidates in Zagreb, Croatia may be preferred.

What skills are required for Solution Architect Customer Success at New Fire Global?

The required skills for Solution Architect Customer Success at New Fire Global include: AWS, EKS, S3, IAM, Terraform, Kubernetes, OpenTelemetry, Grafana, Prometheus, Django, React, Go, Ansible.

What is the seniority level for Solution Architect Customer Success at New Fire Global?

Solution Architect Customer Success at New Fire Global is a Senior level position.

How do I apply for Solution Architect Customer Success at New Fire Global?

You can view the full description and apply for Solution Architect Customer Success at New Fire Global on EchoJobs: https://echojobs.io/job/new-fire-global-solution-architect-customer-success-doy4d.