Professional Services Systems Engineer

Join the Winning Netwrix Team!

About Us:

Requisition #1752

PROFESSIONAL SERVICES SYSTEM ENGINEER

Our commitment to simplicity and innovation sets us apart, making cybersecurity both accessible and effective for all organizations. Our more than 900 remote employees across 35 countries work to ensure a brighter digital future by safeguarding data, identities, and infrastructure reducing both the risk and the impact of a breach.
 
 Netwrix empowers security professionals to face digital threats with confidence by enabling them to identify and protect sensitive data as well as to detect, respond to, and recover from attacks. More than 13,500 organizations across 100+ countries rely on Netwrix solutions to strengthen their security and compliance posture. By reducing the cybersecurity burden with Netwrix, organizations concentrate on advancing their cause while reducing cyber risk.

With more than 15 years of expertise in the field, Netwrix continues to expand its market presence through innovation, organic growth, and strategic acquisitions (Stealthbits, StrongPoint, Anixis, NNT, PolicyPak, UserCube, Mateso, Imanami, CoSoSys, Remediant). Our journey is further strengthened by the backing of the renowned private equity firms, TA Associates and Centerbridge Partners.

Netwrix is headquartered in Frisco, Texas, and has regional offices in the U.S., the UK, France, Germany and Pakistan.  Due to the pandemic, we have all moved to home offices, and have remained remote ever since.

Due to continued accelerated growth, we are looking for a detail-oriented, creative and strategic PROFESSIONAL SERVICES SYSTEM ENGINEER to join our team. Are you an energetic and ambitious individual with a few years work experience and are ready to get your career on the fast-track in a high-growth, tech environment?   Working for Netwrix you will have an opportunity to make immediate business impacts while accelerating your personal career journey, surrounded by a positive and motivating team. 

What You Will Do: 

Implementation is where visions become reality and software becomes a solution. The Professional Services team has the privilege and critical opportunity to cement relationships with new customers and build on relationships for those customers who’ve expanded their software investment with us. The Professional Services Systems Engineer is responsible for working with Netwrix’s customers to implement Netwrix’s award-winning software in their environments. A person in this role:

• Acquires, maintains, and expands subject matter expertise in Netwrix’s software and the broad array of platforms it helps to protect.
• Embodies Netwrix’s values as an ambassador to Netwrix’s customers and prospects, and ensures a successful delivery project leveraging Netwrix’s Deployment Methodology.
• Acts as a trusted advisor to Netwrix’s customers, working with client, channel partner, and internal stakeholders as necessary to identify & understand technical and security problems facing them, and offers solutions for how to tackle them using Netwrix’s growing portfolio of software solutions. 
• Works on projects of different sizes and complexities in parallel, some as part of a 2-3 person delivery team and others with relative autonomy. Keeps project stakeholders proactively informed of agendas, progress, and outcomes.
• Works as an extension of our technical support team, as necessary.
• Values organization, is team-oriented and self-motivated, with a positive attitude and ability to manage and prioritize multiple tasks based on deadlines and urgency/impact
• Is energized by the challenge of planning, designing, building, executing, and perform knowledge transfer on custom reports, workflows, and integrations that enhance the value of the software for Netwrix’s customers
• Provides constructive feedback to the Netwrix product team in the form of feature suggestions to improve end user experience, qualified problem tickets related to issues encountered in the field, and feedback on internal preview releases during training and other retrospective opportunities.

You are a strong fit for this role if you have:

• B.A./B.S. degree or higher or equivalent industry experience
• A minimum of two years of experience supporting and/or implementing software applications
• Strong knowledge of Windows Operating Systems and Active Directory
• Strong analytical and problem-solving skills
• Experience with logic/scripting/programming, especially
  • Knowledge of database concepts or database administration (esp. MS SQL Server) and proficiency with T-SQL
  • Proficiency with PowerShell, Python, or similar
  • Experience with REST APIs
• Working knowledge of SharePoint, File Systems, LDAP-based directories, network protocols, cloud-based applications (esp. those offered in Microsoft 365 Suite)
• Experience working with cloud environments such as AWS, Azure, and Google Workspace
• Experience working with PAM solutions.

Additional Positive Criteria:

• Familiarity with basic change control concepts and appreciation for technical documentation
• Privacy and security enthusiast, having basic familiarity with data protection regulations like EU GDPR and CCPA
• Experience with Antivirus/Antimalware tools
• Understanding of UNIX/Linux platforms
• Experience with analysis tools such as PowerBI and Tableau
• Experience with virtualization software (VMWare, Hyper-V, etc.)
• Experience with web development & administration
• Helpful/Common Certifications (not required and not specifically endorsed by Netwrix) 
  1. MCSA
  2. CompTIA A+, Security+, Server+, Project+, Cybersecurity+
  3. CISSP
  4. CISM
  5. PMP

Why You’ll Love Working at Netwrix:

• Unlimited PTO
• Excellent Health Benefits
• Paid Parental Leave
• Wellness Programs (walking challenges, virtual yoga classes, and virtual stretching exercises)
• On the Go Training Sessions on Topics that Matter
• Team Orientated and Collaborative Colleagues
• Casual and Innovative Work Environment
• Opportunities for Career Advancement
• Regular Town Halls to Keep You Informed

All Told…We have a culture that truly cares about our Employees, and we rely on their voice to help us thrive! We welcome people across all different backgrounds and experiences and look forward to hearing from you! 

Netwrix is an Equal Opportunity Employer