Staff Software Development Engineer in Test, SWG

Location: Bengaluru, Karnataka, India

Department: Quality Engineering

About the role

Please note, this team is hiring across all levels and candidates are individually assessed and appropriately leveled based upon their skills and experience.

Netskope Cloud Data Plane engineers architect and design one of the most scalable, high-performance cloud data planes in the world, processing 10+ Gbps of traffic, performing deep inspection using state-of-the-art techniques like AI/ML to detect activities and apply advanced policies like DLP, Threat and UEBA protection, all at line rate.

What’s in it for you

In this role you will be a key member of the NG-SWG team supporting our in-line CASB and SWG products, both of which have been recognized by Gartner as market leaders in their Magic Quadrant reports:

Netskope SWG in Gartner 2022 SSE Magic Quadrant

Netskope CASB in Gartner 2022 SSE Magic Quadrant

What you will be doing

• Develop expertise in our cloud security solutions, and use that expertise and your experience to help design and qualify the solution as a whole.
• Involve in requirements gathering from Product Managers and design discussions.
• Understand the use cases and workflows of SWG solutions.
• Design test plans & test strategy documents and closely work with the development team to cover all aspects of the features being developed.
• Design, implement, and maintain automated test frameworks and scripts using tools like Pytest Framework, Robot Framework, Selenium or similar.
• Be able to own and make quality decisions for the solution.
• Follow the Test process, QE best practices and suggest improvements 
• E2E ownership from feature testing to production deployment to monitoring & alerting.
• Work closely with the development team and other stakeholders in various phases of product development to ensure alignment with strategy, planning, risks, and mitigations.
• Work closely with the technical support team to handle customer escalations. Analyze the test gaps that resulted in customer issues and improve test plan/strategy. 
• Participate in on-call rotations and respond to system outages and incidents, performing root cause analysis and implementing corrective actions.
• Understanding major browser technologies to ensure that the Netskope web interface works seamlessly across all browsers.

Required skills and experience

• 10+ years of hands-on experience in developing tests and automation in the area of Web Inline Network Security, with expertise in deep packet inspection (DPI) technologies such as Firewall/NGFW, IPS/IDS, web gateways, and more. 
• Experience working on enterprise inline network security products such as Secure Web Gateway (SWG), Cloud Firewall (CFW), Next-Generation Firewall (NGFW), Intrusion Prevention Systems (IPS), Proxy, SASE, Zero Trust, or similar security platforms.
• Strong understanding of networking fundamentals including TCP/IP, HTTP/HTTPS, SSL/TLS, DNS, Load Balancing, Proxies, and network troubleshooting.
• Strong expertise in Python as a programming language.
• Solid experience in Web User Interface testing.
• Experience leveraging AI-assisted engineering tools such as GitHub Copilot, Claude Code, ChatGPT, or equivalent AI solutions for automation development, debugging, test generation, code reviews, and engineering productivity.
• Strong expertise in Selenium / PlayWrite UI test automation tools, RESTful Web Service automation.
• Hands-on experience with traffic analysis tools like Wireshark or Fiddler is a must
• Excellent analytical, debugging & problem-solving skills
• Knowledge in CI tools like Bamboo/Jenkins /Gitlab
• Hands-on experience with traffic analysis tools like Wireshark or Fiddler is good to have
• Hands-on experience with traffic generator tools like Jmeter, IX Load, Breaking Point Solution, Spirent will be a plus
• Experience with AWS, Azure or GCP AND Cloud Technology (Docker, Kubernetes, Opensource technologies) is a plus.
• Experience with Docker, Kubernetes, Opensource technologies is a plus
• Strong verbal and written communication skills
• Determined and ever-ready to roll up sleeves to respond to the needs of customers proactively and promptly.
• Believe in innovation and out-of-the-box thinking to foster the originality of ideas.

Education

• BSCS or equivalent required, MSCS or equivalent strongly preferred

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