Netradyne

Senior Data Analyst

Bengaluru, India
Machine Learning SQL
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Description

At Netradyne, our team is committed to delivering solutions to our customers that advance their market leadership. Our focus is to drive innovation while delivering meaningful actionable data continuously. The Netradyne Driveri® Vision-Based Driver Recognition Safety Program significantly advances the technology category through the application of Artificial Intelligence, Machine Learning, and Edge Computing. The foundations of Driveri® are equally focused on providing comprehensive performance insights, highlighting positive activity, and significantly reducing the resources needed to address risk. Netradyne draws from a diverse team of innovators, technologists, and customer advocates to create an experience where customer success continues to motivate what is next.

Netradyne is committed to building a world-class team of technologists and industry experts to deliver products that improve safety, increase productivity, and optimize collaboration within organizations. With growth exceeding 4x year over year, our solution is quickly being recognized as a significant disruptive technology – that has put ‘legacy’ providers in a “spin” cycle trying to catch up. Our team is growing, and we need forward-thinking, uncompromising, competitive team members to continue to facilitate our growth.

Job Title: Data Reporting Analyst

 

Job Overview:

 

We are seeking an experienced Reporting Analyst to join our team, where you will play a critical role in driving data-driven decision-making across the organization. You will be responsible for making sure our complex data from multiple sources, flows in and out of our core tooling and analyzing complex business data, developing insightful reports and visualizations, and where appropriate, providing actionable recommendations to stakeholders within the Customer Success organization as well as the broader Netradyne leadership team.

 

The ideal candidate will have strong experience with Tableau and a deep understanding of data analysis and visualization techniques.  Complementing the BI tool set, and where appropriate, the candidate should also be experienced building operational reporting and dashboards within the core business applications specific to the CS business (e.g., Gainsight & SFDC), to track KPIs and SLA performance in support of CS daily business management, governance, and operational cadences.

 

This candidate should also exhibit the ability to work directly with customers as required. 

 

Responsibilities:

 

  • Collaborate with stakeholders to understand business requirements and identify key metrics and KPIs for analysis across all customer sets with a focus on our largest customers first i.e. Amazon.
  • Design and develop interactive dashboards, reports, and visualizations using Tableau BI tools to provide actionable insights.  Work across business teams to extract data from appropriate resources such as SFDC and our ERP tool.
  • Be the expert for our Datawarehouse integration to our core Customer Success tool (Gainsight), ensuring data exports are successfully completed, provide a c360 customer view
  • Analyze complex datasets from multiple sources, perform data mining, and identify trends, patterns, and opportunities.
  • Conduct thorough data validation, ensuring accuracy, completeness, and reliability of reports and analyses.
  • Proactively identify data quality issues and work with relevant teams to resolve them quickly and efficiently.
  • Present findings and recommendations to stakeholders in a clear and concise manner, catering to both technical and non-technical audiences.
  • Collaborate with cross-functional teams, including Support/Device Operations, Customer Success, Product Management, Business Systems/IT, data engineering, and other business units as required, to ensure data integrity, availability, and accessibility.
  • Stay updated with industry best practices and emerging trends in business intelligence and data visualization.
  • Mentor and provide guidance to junior members of the team, promoting knowledge sharing and professional development.
  • Provide guidance and training to functional team members to leverage data insights and consume content via the appropriate platforms.

 

Qualifications:

 

  • Bachelor's degree in Computer Science, Information Systems, Statistics, or a related field. Advanced degree is a plus.
  • 5+ years of experience as a Business Intelligence Analyst, with a focus on data analysis and visualization using Tableau
  • Familiarity with and ability to extract data from common platforms like SalesForce and Netsuite.
  • Strong proficiency in SQL for data extraction, manipulation, and analysis.
  • Solid understanding of data modeling concepts and data warehouse architecture.
  • Experience with data visualization best practices, using charts, graphs, and other visual elements to effectively convey information.
  • Strong analytical skills and the ability to interpret complex datasets to derive meaningful insights.
  • Excellent problem-solving abilities and attention to detail.
  • Effective communication and presentation skills, with the ability to articulate complex ideas in a clear and concise manner.
  • Proven ability to work independently and collaboratively in a dynamic and fast-paced environment.
  • Strong project management skills, with the ability to prioritize and manage multiple tasks simultaneously.
  • Experience with data governance, data quality management, and data privacy regulations is a plus.

We are committed to an inclusive and diverse team. Netradyne is an equal-opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status, or any legally protected status.

If there is a match between your experiences/skills and the Company's needs, we will contact you directly.

Netradyne is an equal-opportunity employer.

Applicants only - Recruiting agencies do not contact.

California Consumer Privacy Act Notice

This notice applies if you are a resident of California (“California Consumer”) and have provided Personal Information to Netradyne that is subject to the California Consumer Privacy Act (“CCPA”). We typically collect Personal Information in the capacity of a service provider to our clients, who are responsible for providing notice to their employees and contractors and complying with CCPA requirements.

During the past 12 months, we have collected the following categories of Personal Information: (a) identifiers; (b) biometric information (see our Biometric Data Privacy Policy for more information); (c) Internet or other electronic network activity information; (d) geolocation data; (e) Audio, electronic, visual, thermal, olfactory, or similar information; (f) professional or employment-related information (from job applicants and from clients regarding their employees and contractors); and (g) education information (from job applicants). We will not discriminate against any person that exercises any rights under the CCPA.

We have collected this Personal Information for the business purposes and commercial purposes described in this Policy, including to provide the Services to our clients, process job applications, and for marketing and promotion.

The sources of such Personal Information are you, our clients and our service providers. We have shared this information this only with our clients (if you are an employee or contractor of them) or our service providers.

If you are a California Consumer, you have the following rights under the CCPA:

  • You have the right to request:
    • The categories and specific pieces of your Personal Information that we’ve collected;
    • The categories of sources from which we collected your Personal Information;
    • The business or commercial purposes for which we collected or sold your Personal Information; and
    • The categories of third parties with which we shared your Personal Information.
  • You can submit a request to us for the following additional information:
    • The categories of third parties to whom we’ve sold Personal Information, and the category or categories of Personal Information sold to each; and
    • The categories of third parties to whom we’ve disclosed Personal Information, and the category or categories of Personal Information disclosed to each.
  • You can request that we delete the Personal Information we have collected about you, except for situations when that information is necessary for us to: provide you with a product or service that you requested; perform a contract we entered into with you; maintain the functionality or security of our systems; comply with or exercise rights provided by the law; or use the information internally in ways that are compatible with the context in which you provided the information to us, or that are reasonably aligned with your expectations based on your relationship with us.
  • You have the right to request that we not sell your Personal Information. However, we do not offer this opt-out as we do not sell your Personal Information as that term is defined under the CCPA.

You can make a request under the CCPA by e-mailing us at privacy@netradyne.com We may request additional information from you to verify your identify. You may also designate an authorized agent to submit a request on your behalf. To do so, we will require either (1) a valid power of attorney, or (2) signed written permission from you. In the event your authorized agent is relying on signed written permission, we may also need to verify your identity and/or contact you directly to confirm permission to proceed with the request.

As noted above, if your request concerns Personal Information collected in our capacity as a service provider to a client, we are not responsible for responding to the request and may send the request to the client for a response.

Governing law

This Services are provided in the United States, and are located and targeted to persons in the United States and our policies are directed at compliance with those laws. If you are uncertain whether this Policy conflicts with the applicable local privacy laws where you are located, you should not submit your Personal Information to Netradyne.

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