Delivery Manager

Location: Poland

Department: Netguru

Workplace: remote

Description

Netguru is a trusted partner in digital commerce. The company helps leading brands modernize B2B solutions, marketplaces, and retail ecosystems. Since 2008, it has empowered businesses with cutting-edge technology, AI-powered personalization, and world-class engineering and design teams. A certified B Corporation®, Netguru is trusted by major brands including IKEA, VW, OLX, Delivery Hero, Żabka, Wolt, Careem, and Vinted.

Salary:

• PLN 18.000-28.800 (B2B+ Managerial Contract) + 20 paid days off + bonuses; or
• PLN 15,000-24.000 gross (Employment Contract) + bonuses.

Requirements

• 5+ years of experience in portfolio management in IT sotware services industry,
• Proven experience in managing a portfolio, including complex, custom and multi-team projects.
• Deep understanding of delivery economics: margin, utilization, forecasting, pricing.
• Leadership experience and proven ability to lead cross-functional teams and manage complex stakeholder landscapes.
• Strong presence and confidence in client conversations (including at executive level) and leading presales.
• Data-driven decision-maker with high standards for clarity, execution, and accountability.
• Comfortable navigating ambiguity, conflict, and tradeoffs — and turning them into outcomes.
• Passionate about scaling what works, fixing what doesn’t, and building systems that last.
• Fluency and English and Polish.

Nice to have:

• Certifications (PMP, CSPO, SAFe, Prince2)
• Background in software consulting, product delivery, or digital transformation
• Experience in delivery-led growth / account expansion
• Familiarity with Salesforce, Jira, Looker/BI tools, and capacity planning systems

Responsibilities:

• Owning a portfolio of client engagements, ensuring delivery of promised outcomes, on time and on budget.
• Driving profitability by managing sold vs delivered margin and forecasting accuracy.
• Coaching and developing Project Managers within your portfolio — with clear feedback, ownership, and recognition.
• Building and maintaining senior-level relationships with clients — from product owners to CxOs.
• Identifying opportunities for upsell, cross-sell, or renewal in collaboration with Sales and Account teams.
• Leading pre-sales efforts: discovery workshops, delivery shaping, staffing, and estimating.
• Implementing shared delivery standards: rituals, templates, dashboards, and operating rhythms.
• Collaborating closely with Engineering to ensure technical quality, velocity, and scalability.
• Partnering with Talent and Resource Management to drive smart staffing and responsible capacity planning.
• Reporting on performance, risks, and value — proactively, transparently, and with clarity.

Benefits

• Access to the WorkSmile platform offering benefits adapted to your preferences:

• Multisport card,
• Private health insurance package,
• Life insurance,
• And hundreds of other options to choose from 15 categories (shopping, leisure, travel, food, etc.).
• Support for your growth – a head/manager’s budget available to every employee.
• Discounts on Apple products.
• Various internal initiatives: webinars, knowledge sharing sessions, internal conferences.