Senior Software Engineer, Partner Engineering - APAC

Netflix is one of the world’s leading entertainment services with 278 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.

The Role

 The Partner Engineering team at Netflix delivers and maintains the high-quality Netflix experience on hundreds of millions of playback devices around the world.

We are hiring for the partner engineering team in Netflix's Hsinchu office. In this role, you will serve as the technical interface between Netflix and the engineering teams of our Operator and CE partners in Asia Pacific. You will represent Netflix engineering to our partners. You will also represent the partners’ perspectives and interests to teams at Netflix.

A significant portion of our subscriber growth comes through our operator partnerships in APAC, meaning your work will contribute concretely to Netflix's continued success.

We want to delight our customers with a service that just works, always. This requires our engineers to have a truly full-stack understanding of the Netflix experience, from the streaming device ecosystem to the design and implementation of our B2B payment APIs. You will be successful at this job if you have a strong foundation in software engineering with experience building complete systems, enjoy communicating complex ideas to other people, and have a strong desire to find creative solutions to repetitive tasks, reducing effort for Netflix and our partners.

The job expectations are broad: one day you will be diagnosing a playback issue detected on a particular device by reading device logs and inspecting the source codes, on another day you will be triaging a partner's payment glitch by examining the behavior of REST API calls. The job is not coding on a regular basis, like a traditional software engineering role, but we expect our engineers to have a strong foundation in software engineering so they can engage with our internal and external engineering teams and implement technical solutions with our partners as a respected technical peer.

Our unique company culture and values are essential to the way the Partner Experience team operates. Learn more about the Netflix culture here. To learn more about our teams, listen to this podcast or check out our tech blog for a case study from the team.

What you will be doing:

• Work with partners to integrate, test, deploy, and improve the Netflix streaming application, content discovery APIs, and billing integration APIs over the entire device lifecycle using Netflix tools and data.

• Manage project priorities, deadlines, and deliverables over multiple partner engagements. 

• Test partner devices, which includes black-box testing using our in-house testing suite.

• Collaborate with our data analytics team to discover, triage, and resolve post-launch playback issues and payment services API issues.

• Represent the needs and feedback of our partners with headquarters product and engineering teams in California.

• Recognize opportunities for improvement in process or tooling and implement changes to deliver the same or better quality with less effort.

• Build and maintain our engineering relationships with Netflix partners. Ability and willingness to travel to Netflix’s Los Gatos, CA headquarters, as well as regular regional APAC partners when required.

What we are looking for: 

•  BS or MS degree in Computer Science, Electrical, or equivalent practical experience.

• Experience with streaming devices, or related applicable skills in embedded devices and other small systems.

• Experience with backend API (Rest/GraphQL) and B2B API integration

• 7+ years of experience in one or more of C/C++, Java, or Go. Experience in SQL, Python, and JavaScript is a plus.

• Experience with streaming device operating systems (Linux, Android) and middleware.

• Experience working with external partners or multiple internal stakeholders to implement complex systems.

• Demonstrated history of delivering on full development lifecycle and multiple successful releases.

• English proficiency is required. Additional proficiency in Japanese and/or Korean will be highly valued.

We are an equal opportunity employer and celebrate diversity, recognizing that diversity of thought and background builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, ethnicity, religion, color, place of birth, sex, gender identity or expression, sexual orientation, age, marital status, military service status or disability status.