Engineering Manager - Developer Enablement Engineering

Netflix is one of the world's leading entertainment services, with 283 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.

Within the broader Infrastructure Engineering organization, the goal of the Engineering Operations team is to increase the productivity of Netflix developers by promoting the adoption and adherence to Paved Path products.  Engineering Operations facilitates onboarding of new hires to Netflix,  builds learning and discovery solutions for products in the Paved Road, develops learning solutions and provides technical support enabling Netflix engineers to efficiently solve business problems.  To achieve this goal,  Solution Engineers, Enablement Managers and the Program Managers of Developer Education use various tools to create and manage content and to manage support workflows. The objective of the Developer Enablement Tooling team is two fold, (i) build, support and maintain tools used by colleagues in Developer Enablement and (ii) build and support products used by all Netflix engineers for discovery and learning and to improve their productivity.

This role is based in Warsaw and our teams work in a hybrid-working model. 

What you will do

You will lead a team of software engineers to deliver high-impact results, your responsibilities in this role:

• Align the vision, strategy and roadmap of the Developer Enablement Engineering team with the rest of Engineering Operations and ensure strong partnership with Product Management and Program Management teams.

• Foster a strong accountability culture in the team and help the team deliver the results reliably and in a timely manner to support the needs of critical business stakeholders.

• Act as a credible technical advisor to the team; help the team make thoughtful, informed decisions in ambiguous situations.

• Effectively communicate complex ideas and influence decisions across a diverse range of stakeholders.

• Balance business needs with strong engineering principles, ensure investment in foundational technical work, and incremental improvements to deliver timely results.

• Lead, coach, hire, and develop a team of outstanding engineers, challenge them to bring their best selves to their daily work, and deliver exceptional results in stability, performance, efficiency as well as developer experience.

• Build and nurture an inclusive team culture where every member feels empowered, accepted, and respected.

What we are looking for

• Passion for building and solving complex developer productivity related challenges.

• Experience in building and managing high-performing teams with a focus on inclusion and diversity. Ability to attract and retain the best talent, and ensure that all voices are heard to inform our decisions while fostering a strong culture of accountability, where individuals take ownership of their responsibilities and contribute to the team’s collective success.

• Ability to foster a team culture of open and direct communications, where team members feel empowered to offer constructive and positive feedback and acknowledge achievements and areas for improvement.

• Long-term strategic thinker with a strong platform mindset, and ability to define and articulate product vision and strategy and how they fit into the broader objectives of the organization.

• Ability to prioritize strategically and align the team’s work with larger business goals. Have the courage to pivot based on broader impacts.

• Ability to build and maintain strong partnerships with cross-functional partners and stakeholders with excellent communication and collaboration skills. Capable of influencing the strategic direction of partners and stakeholders.

• Proven track record helping a team deliver timely results on critical priorities against many demands for their time, and partnering with product and engineering management to influence the right areas for investment

• Bring rigor to decision-making and drive down ambiguity with the right mix of collecting data, seeking input, farming for dissent, and making pilot investments to build understanding or confirm direction.

• Experience driving teams to adopt specific KPIs/leading indicators of system health, observing and tuning the systems to prevent predictable outages.

What to Expect From Us

• High Impact - your work will touch every engineer at the company and be crucial for the ongoing success of Netflix.

• Stunning Colleagues - you will be working with other excellent people with diverse perspectives, who value collaboration, working to excel as the “dream team”. 

• Energizing Challenges - there is a wealth of opportunity when working on complex technical projects and our culture both enables and encourages you to rise to the challenges.

• Feedback – you will constantly have opportunities for growth because meaningful positive and constructive feedback is part of everyday life at Netflix.

Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.

We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.