Distributed Systems Engineer, Membership Engineering - L5

Netflix is one of the world’s leading entertainment services with 278 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.

The Role

Who We Are:

The Membership Engineering team orchestrates flows and manages the subscription state of all Netflix customers. We are directly involved in various member-flows like signup, plan change, upsells, offers, cancellations, renewals etc. We enable integrations for managing subscriptions via partner bundles and Apple iTunes/App Store while also enabling gift card redemptions. We also maintain rules to control plan availability, prices and play a central role in implementing price changes across the globe. The subscription data together with the plan and pricing catalog help other teams to power their commerce needs. You could learn more about how we manage subscriptions at Netflix. 

What You Will Work On:

In this role, you will get the opportunity to work at the intersection of growth product features and commerce platform infrastructure. You will be engaging in deep, meaningful cross-functional work where you will have the opportunity to interact with other engineers, designers, product managers, and data scientists to enable feature-rich product development. Your contribution will help in optimizing customer acquisition and retention, maximizing revenue and creating commerce opportunities that support Netflix's goal to Entertain the World. Some of our recent work involves cracking down on password sharing, enabling Ads plan on Netflix and bringing new features to existing Netflix plans. 

Beyond the product work, you will also have the opportunity to improve our infrastructure and platform in order to help us to meet the growing business needs. This requires upholding a high standard for data accuracy and operations like tackling problems of race condition, accuracy, and throughput optimization while also maintaining operations of our highly-scalable infrastructure by applying engineering best practices and providing first-class on-call support.

What the team has been up to recently:

Ben is building reusable product infrastructure for subscription changes. 

Daniel B is working on hardening our infrastructure capabilities to support live events.  

Nimrod is working on creating next-gen platform for offers and upsells 

Paris is working on initiatives for accelerating partner commerce  

Surabhi is helping to deprecate legacy infrastructure and enhance our extra member offering for household sharing.  

Steve is introducing new constructs and platforms to expand our pricing and commerce capabilities.

Rohit is working on remodeling of offers in Membership Platform and improving gaps in our pricing strategy

Chaim got to lead this dream team for almost 4 years.

We're eager to talk to you if:

• You have 5+ years of experience crafting resilient, high-scale, low latency, distributed microservices in production environments.

• You are driven by the desire to solve hard infrastructure problems with the goal of automating and scaling everything. 

• You genuinely enjoy collaborating and sharing ideas with the team. 

• You can communicate effectively in written and verbal form.

• You are motivated to deliver high quality solutions quickly. 

• You are excellent at making technical decisions based on aggregated business goals. 

Some nice to haves:

• Working experience with {Java || Kotlin || C# || Scala}, ElasticSearch, Kafka, Hive or AWS.

• Experience with Presto and/or Spark SQL, Apache Flink

• Proficient with gRPC, GraphQL, or RESTful API design and implementation.

• Experience with SQL & NoSQL multi-region data stores such as Cassandra, Amazon Aurora, Memcached.

• Experience working with Change Data Capture (CDC) design patterns and asynchronous programming constructs 

• Solid understanding of what being on-call means and can resolve production outages independently.

• Bachelor's degree (or higher) in Computer Science or a related field.

Does this sound like something you'd like to do? Awesome! We'd love to hear from you.

Netflix is an equal-opportunity employer and strives to build diverse teams from all walks of life. We offer a unique culture of freedom and responsibility with a clear long-term view. We recommend reading through these to understand what working at Netflix and on this team is like.

We are an equal-opportunity employer and celebrate diversity, recognizing that diversity of thought and background builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.

Job is open for no less than 7 days and will be removed when the position is filled.