Senior Analyst - IT Systems Engineering

Company:

Description:

Senior IT Systems Engineer

What's in Marsh for you?

• A company with a strong brand and results to match.
• Opportunity to interact with different areas of Marsh and career growth.
• Employee resource groups that provide access to leaders, relevant volunteer and mentoring opportunities, and interactions with counterparts in industry groups and the client organization.

What is in it for you?

• A competitive salary
• Employee friendly policies
• Health care and insurance for you and your dependants
• Healthy Work life balance
• A great working environment
• Flexible benefits packages to suit your needs and lifestyle

We will count on you to:

• Provides support to help ensure application availability, reliability and stability and assists with the documentation of root cause analysis of some in-scope, routine incidents.
• Supports the implementation of application performance improvement initiatives and provide assistance to other technical groups on process improvement initiatives, as necessary.
• Under general supervision, provides engineering support and technical evaluation of application software and middleware, as well as provision of support and technical evaluation of software components.
• Performs assigned activities to help improve service efficiency and effectiveness.
• Participates in cross-OpCo technical design and engineering projects, as directed by manager/supervisor.
• Plan & perform major version upgrades of application and we servers such as Tomcat, Apache Web Server, etc.
• Follow change control processes to support application releases.
• Remediate application and software related security vulnerabilities.
• Create and maintain technical documents such as knowledge base articles, infrastructure diagrams, and FAQs.
• Perform routine housekeeping and health monitoring. Write Linux/UNIX Shell Scripts as and when needed for monitoring, recycling, automating tasks, etc.
• Support and resolve issues like application recycles, disk space issues, process hung, port conflict, logs archiving, SSL certificate, expiry, etc. on Linux platform.
• Work on putting together and submitting infrastructure related requests, such as DNS registration, SSL certs etc.
• Candidate must be flexible in terms of working hours due to the nature of the role providing 24X5 weekdays support and weekend On-Call support on a rotational basis.
• Willingness to work on weekends to support application releases and maintenance is required.

Requirements:

• 3-5 years of experience in System Engineering providing Project and System support across a portfolio of business applications and systems focusing on supporting Client Facing Web Applications
• Strong knowledge in Linux & Windows Fundamentals and Administration
• Knowledge of WebLogic, Oracle Fusion, Apache, Nginx webserver, JavaScript and Window Server/IIS administration is a PLUS
• Knowledge of cloud computing technologies and environments as well as experience with container systems (Docker) and container orchestration (e.g. Kubernetes) is a PLUS
• Experience with Cloud Technology (AWS configuration, build and deployments using Ansible, CloudFormation or other equivalents) is a PLUS
• Working knowledge of F5 Load Balancer, Firewalls, DNS, etc.

Skills that will make you stand out:  

• Strong verbal and written communication skills, to work effectively with international teams, including Development, Database, OS and Infrastructure support teams.
• Excellent technical, diagnostic, and troubleshooting skills.
• Self-directed individual with strong motivation and willingness to take initiative.
• An analytical, creative thinker who can focus on the details without losing sight of the big picture
• Strong attention to detail

Marsh McLennan (NYSE: MMC) is the world’s leading professional services firm in the areas of risk, strategy and people. The Company’s 85,000 colleagues advise clients in 130 countries. With annual revenue of over $20 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses. Marsh provides data-driven risk advisory services and insurance solutions to commercial and consumer clients. Guy Carpenter develops advanced risk, reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities. Mercer delivers advice and technology-driven solutions that help organizations redefine the world of work, reshape retirement and investment outcomes, and unlock health and well being for a changing workforce. Oliver Wyman s serves as a critical strategic, economic and brand advisor to private sector and governmental clients. For more information, visit marshmclennan.com, or follow us on LinkedIn and Twitter.

Marsh and McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of sex/gender, marital or parental status, ethnicity, nationality, age, background, disability, sexual orientation and gender identity or expression.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person. Note: the changes to our hybrid work policy do not apply to officially designated remote workers and are subject to any works council or local legal requirement.