Senior Account Manager

Company:

Marsh

Description:

We are seeking a talented individual to join our RM South team at Marsh Risk Management Team. This role will be based in Guangzhou. This is a hybrid role that has a requirement of working at least three days a week in the office.

We will count on you to:

• Manage a portfolio of Clients, including insurance program renewal and daily client inquiry.
• Understand clients risk exposure and use Marsh client servicing model to deliver insurance solutions and with expand current client portfolio with new products and Marsh services.
• Interact regularly with clients and provide assistance with coverage questions and program adjustments; solves problems regarding client account issues.
• Builds and maintains relationships with the colleague and main markets, develop and explore new local business opportunities from both inside and outside.
• Responsible for assigned account profitability, budget and receivables.
• Responsible for implementation of the Marsh Professional Standard and guidelines for assigned accounts.
• May coordinate, train and supervise the activities of Insurance Assistants or Client representative

What you need to have: 

• At least 8 years of professional experience (preferably industry experience). Casualty insurance related work experience is preferred.
• Be able to deal with complex situations or issues.
• Possess developed insurance brokerage, account management and servicing skills and performs client executive duties within the local market place.
• Bachelor Degree in insurance or business discipline or above.
• Must have excellent oral and communication skills.
• Demonstrate proficiency in the use of company-sanctioned e-mail, word processing, and spreadsheet software, as well as in-house, proprietary financial and sales-reporting systems, and navigation within the Internet.
• Fluent English spoken and written ability.

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $23 billion and more than 85,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. In the recruitment process, Marsh McLennan does not restrict a position to a particular gender, does not inquire or investigate the marital or maternal status of female candidates, does not impose any limitations on marriage or childbirth, does not use marital or maternal status of a condition for hiring, and does not raise the qualification standard for female candidates. When you apply for a position with us, we must obtain Personal Data, which is any data that can directly or indirectly lead to the identification of a specific individual, such as your name, contact information, employment history, education information, work skills, and licensure and certifications (if applicable). We also collect any other information you have provided in your CV, covering letter, application form, or during an interview (if applicable). Marsh McLennan limits the Personal Data that it collects to that which is relevant and proportionate for the intended purpose. Where necessary and permitted or required by law, we may collect Personal Data deemed sensitive under applicable law (for example, ethnicity, fitness to work or criminal convictions information). Marsh McLennan collects Personal Data directly from you and, depending on the circumstances and the type of role applied for, recruitment agencies, background check providers, your named referees and occupational health providers. Marsh McLennan retains Personal Data consistent with applicable local law and business practices Please make sure you read through and fully understand our “Job Applicant Data Privacy Statement” before you submit your application.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.