IFS Techno-Functional Consultant / IFS Platform Specialist

Location: Colombia, Brazil, Venezuela, Bolivarian Republic of, Argentina, Mexico

Department: NeoWork

Workplace: remote

Employment Type: full

Description

We are seeking a highly experienced IFS Techno-Functional Platform Specialist to support and optimize the IFS Cloud environment across configuration, extensibility, integrations, and platform administration. This is not a core development role, but requires deep hands-on expertise with IFS configuration, workflows, security, upgrades, and troubleshooting within a complex enterprise environment.

Core Responsibilities

IFS Configuration & Platform Administration

• Configure and support IFS Cloud platform (Aurena client, page designer, custom fields, custom actions)
• Manage IFS extensibility framework (custom events, workflows, business process automation, projections)
• Administer security model including users, roles, permission sets, and access control
• Manage background jobs, scheduled tasks, report routing, and system configurations
• Support IFS upgrades, service updates, environment readiness, regression validation, and rollback planning

Integrations & Technical Support

• Support IFS Connect, queues, routing rules, and platform integrations
• Troubleshoot application, workflow, data, and integration-related issues
• Investigate logs, system behavior, and performance issues to identify root causes
• Monitor system health, background processing, and platform performance
• Support configuration and optimization of native and extended IFS functionality

Collaboration & Documentation

• Partner with IT/IS teams and business stakeholders on prioritization and solution design
• Coordinate platform changes, enhancements, and system improvements
• Document configurations, integrations, workflows, and technical procedures
• Support continuous improvement and automation initiatives

Requirements

• Strong hands-on experience with IFS Cloud / IFS Applications
• Deep experience in IFS configuration, extensibility, and platform administration (not core code development)
• Experience with Aurena, custom fields, custom actions, events, workflows, and projections
• Strong knowledge of IFS security model (users, roles, permissions, access control)
• Experience supporting IFS upgrades, maintenance, and troubleshooting
• Experience with IFS Connect, integrations, queues, and routing rules
• Strong analytical and problem-solving skills within ERP environments
• Ability to work independently in a remote environment
• Strong communication skills and experience working with U.S.-based teams

Nice to Have

• Experience in complex enterprise environments
• Exposure to business process automation and system optimization
• Familiarity with integration best practices and documentation standards
• Experience with performance tuning and platform monitoring within IFS

Benefits

• Holiday Extra Pay
• The work hours generally align with standard business hours in the US, with some potential flexibility depending on the client's needs.
• This is a 100% home-based position
• We prioritize the mental health of our team members and offer mental health days to support their well-being.
• In addition to the base salary, performance-based incentives are provided.
• There is an annual review and appraisal process in place.
• There are ample opportunities for professional growth and advancement within the company.