Infrastructure Engineer II - IT Technical Infrastructure (Remote)

At Nebraska Furniture Mart (NFM), we’ve been hiring friends since 1937—people who share our passion for helping customers feel right at home. If you share our vision, we invite you to be one of us! People love working here! Named one of Furniture Today’s Best places to work, and here a few reasons why: A FUN, stable work environment, with no layoffs in our history. A safe place to work and shop, development opportunities leading you to the career of your dreams and a culture that encourages volunteering and serving our communities.

Pay Range: $62,755 – 103,999 annually

Job Description: Your Piece of the Puzzle

Do you enjoy providing a positive user experience of in store technology? NFM’s Infrastructure Engineer II is responsible for ensuring the stability, integrity, and efficient operation of in-house information systems that support core organizational functions. You can achieve this by designing and supporting all networks (e.g., voice, data, wireless, etc.) as well as networked software and associated operating systems. This is a remote position requiring the candidate to reside in one of the following states: NE, IA, MO, KS or TX.

Job Duties: A Day in the Life
• Strategize: Collaborate with infrastructure staff to ensure smooth and reliable operation of software and systems for fulfilling business objectives and processes
• Deliver: Develop, implement and maintain policies, procedures, and associated training plans for network administration, usage, and disaster recovery
• Unravel: Working with infrastructure team, design and deploy enhancements to existing applications, operating systems and networks
• Support: Conduct research on network and systems products, services, protocols, and standards to remain current with industry trends and best practices
• Test: Gauge the effectiveness and efficiency of existing systems and networks; develop and implement strategies for improving or further leveraging these systems
• Examine: Design and perform server and security audits, system backup procedures, and other recovery processes in accordance with the company’s disaster recovery and business continuity strategies
• Prevent: Ensure compatibility and interoperability of in-house computing systems with existing infrastructure

Your work will directly impact our ability to help people create a lifestyle they love, for the people they love—because that’s what we love.

Qualifications: Can You Check These Boxes?
• Bachelor’s Degree in Information Technology, related field, or equivalent experience desired.
• 2-4 years’ experience including systems and network engineering
• Strong technical knowledge of Client/Server Operating Systems, Cloud/Print Management, Security Applications, and Networking
• Strong technical knowledge of Microsoft 365 Services and Operations Management suites
• Ability to provide end user support of a variety of daily organizational operations in regard to operating systems, applications, and services (Microsoft Office, Exchange, Print, etc.)
• Administer and develop solutions in SharePoint, ensuring optimal functionality and user experience.
• Utilize PowerShell for system administration, automation, and enhancing operational efficiency.
• Manage and administer Azure-based resources, including Azure Virtual Desktop, and handle basic Azure infrastructure tasks.
• Develop and maintain workflows using Power Automate and create custom business solutions using Power Apps.
• Understands Service Desk methodologies and ensuring that support issues are resolved or escalated within SLAs
• Collaborate effectively with team members on projects and troubleshooting efforts.
• Train and support users in effectively utilizing technology and software, enhancing their productivity and understanding
• In-depth knowledge of applicable data privacy practices and law
• Ability to work night, weekend and/or early morning hours based on business needs
• Pre-employment screening includes, but isn’t limited to, criminal background check
• Valid Driver's License required

#LI-REMOTE

Benefits: What’s in It for You?

As a full-time member of our NFM Family, you will enjoy:

• Same day pay - access to your earned pay on-demand, when you need it the most
• Competitive pay - generous annual increases up to 7%
• Inclusive culture – Because everyone who works or shops at NFM should feel right at home
• Health, dental, vision, life Insurance, short and long term disability
• Paid holidays (upon hire) and paid time off (after 90 days)
• Staff discount on merchandise (Collectively, NFM staff have saved almost $2 million on purchases in the last 12 months)
• Virtual and in-person career development opportunities at all levels
• Paid community volunteer opportunities
• Tuition Reimbursement
• You’ll start saving for your retirement immediately in NFM’s 401(k) and you’re eligible for company match after one year. NFM’s 401(k) also offers Berkshire Stock as an investment option

Nebraska Furniture Mart is an Equal Opportunity Employer