Senior Data Analyst - Operations

Location: Palo Alto, CA, USA

Department: Engineering

Location Type: IN_OFFICE

Employment Type: FULL_TIME

About the Role

What You’ll Do

• Write clean and efficient SQL queries to extract and analyze data from our transaction platform and general data systems
• Partner closely with Finance and Operations teams to understand their business needs and build dashboards that enable data-driven decision-making
• Handle ad-hoc data requests with speed and accuracy, balancing urgency with quality
• Document your work and contribute to best practices for data analysis across the team
• Leverage your expertise in NClusion's data landscape to mentor junior team members and drive data literacy across the organization
• Design and evaluate experiments (A/B testing) to validate hypothesis and influence feature prioritization.

What You Bring to the Table

• 7+ years of experience as a Data Analyst or in a similar analytical role
• Proficiency in SQL, including complex joins and subqueries.
• Experience with BI tools such as Metabase, Tableau, or Looker.
• Strong business acumen and proven ability to translate stakeholder needs into technical solutions
• Excellent communication skills, especially when explaining technical concepts to non-technical audiences
• Self-motivated with a bias toward action and continuous learning
• Attention to detail and commitment to delivering accurate, high-quality work
• Eagerness to take on new challenges
• Ability to work independently, prioritize effectively, and manage multiple stakeholders

Benefits and Perks

• 📈 401k match up to 3% with additional tiered options
• 🩺 Medical Insurance
• 🦷 Dental Insurance
• 👓 Vision Insurance
• 💸 Competitive compensation & equity – We believe in sharing success.
• ✈️ Flexible PTO – We focus on impact, not tracking vacation days. We encourage a minimum of 14 days.
• 🍽️ In-office lunch, team events & culture